This little haven offers an opportunity to relax and unwind .Its a pitty I had a hectic schedule and did not spemd more time in the beautiful gardens

The water feature in front of the SA room was off.

This was a wonderful hotel, very luxurious.

Clean beautiful rooms, with full complimentary freezer.

The property is set in a nice, lush garden. It is tastefully decorated. The rooms are quite spacious with nice African decor.

We stayed in the hotel for one night on a long layover before our flight home. I chose this hotel specifically as the stay coincided with my birthday and I hoped for a nice day in this beautiful property. Unfortunately it turned out a disappointing stay. The property is set in a nice, lush garden. It is tastefully decorated. The rooms are quite spacious with nice African decor. It all sounds good, but: 1. In my booking form I indicated that it's my birthday and I would like to get a nice room. We got one of the worse rooms in the complex (while the hotel was not full at all) - cold, dark, at the outskirts of the complex 2. the staff was friendly and well trained but it was surprisingly difficult to get things done as they did not seem to be helpful at all. We asked for help in sightseeing arrangements in Harare and had to follow up a couple of times to actually get something organized. There was very little proactivity to help us in our arrangements and ensure we have a good time in the city and we were left to our own research and ideas to plan what we can do in Harare. 3. The onsite restaurant has a questionable value for money. Again, the place is beautifully decorated, the staff is professional but...the food was nothing special for the price quoted. During the dinner, my husband proactively stated that it's my birthday, hoping for some minimal nice gesture from the staff. Nothing. We ordered our food, ate, paid the bill. Overall I'm very disappointed and will have pretty poor memories about my birthday stay in this hotel. Very poor experience and very poor value for money.