I have visited the desert before (about 10 years ago) and this was a real upgrade from the type of camp I visited then. The tent was spacious and well decorated - with a double and single bed, chairs, hanging rail and bonus - A GAS HEATER!! This helped take the edge off the cold in the space. When we arrived it was actually raining in the desert (a rare occurence) - it kind of felt a privilege to be there to experience that. The staff were very friendly, warm and helpful. They easily catered for our vegan dietary requirements. I was also suprised to have a fully functioning bathroom. It felt like a luxury experience. We opted for 4x4 transfer (additional cost) as we did not want to ride camels. The staff also arranged for us to do a quad bike experience which was fantastic - a highlight of the trip.

Whilst it was novel to experience rain in the desert, I feel this caused a big delay in our transfer - but the communication around this was not great and disappointing. We ended up sat in the car park in the compound for over an hour waiting (not knowing what was going on). Also compared to when I visited 10 years ago I was shocked by how many camps there are now and they are all quite close together.

Piękne miejsce,miły personel,fajne sniadania.Polecam ale trzeba brac pod uwage ze zimą jest bardzo zimo w namiotach.

Bylismy w grudniu i było okropnie zimno przydałby sie choć mały grzejnik

Super miejsce! Nie dziwią mnie teraz wszystkie pozytywne oceny tego miejsca bo doświadczyliśmy tego samego☺️ obawy przed nocowaniem na pustyni w styczniu w tym miejscu zupełnie zostaly rozwiane ☺️ duże lux namioty, wygodne łóżka, ciepłe kołdry i spanie było fajną i komfortowa przygodą ☺️ ogromne podziękowania dla całej ekipy która sprawiła że spędziliśmy super czas! Uśmiechnięci, pomocni i bardzo zaangażowani by Twój pobyt był udany. Przywitanie herbatą i ciasteczkami potem mega dobra kolacja w ogrzewanym namiocie, i ognisko i granie całej ekipy przy ognisku. W pakiecie dojazd jeepem do obozu z emocjami dla dzieciaków. Rozglądając się dookoła po innych obozach utwierdziłam się że super miejsce wybraliśmy. Pozdrawiamy!

Wszystko nam się podobało, a najbardziej mega fajna obsługa!

We booked Desert Heart Luxury Camp for our Moroccan desert experience because their tents were a bit more isolated, had fewer tents than the others, and many excellent reviews. Unfortunately, it did not live up to our expectations. The ride into the desert on the camels was fun and the sunset over the dunes amazing! It did take longer to get to this camp, however, so our arrival well past the normal dinner hour was a problem. The dinner, while edible, was tasteless and served lukewarm, as were the drinks. We were not told that alcohol wasn’t available so we did not think to bring our own. Fortunately, with much difficulty in communicating with non-English speaking staff, a bottle of red wine was found to help us relax after a long day driving from Fes and the lengthy camel trek. Thank you to the helpful staff! After dinner and also after 10 pm, the musical entertainment began, right beside our tent. The music quieted somewhat after 11, allowing us to sleep. We had planned (and paid for) a second night in order to enjoy the peace and quiet of the desert, but after being informed that there were no cold drinks or lunch available without taking one of their noisy, group excursions via vehicles, we chose to forfeit the night and move on to our next destination. It’s unfortunate that the information about the camp was not made clear to us at the time of booking and that there was no offer of a refund as a result of their misinformation. We would not recommend Desert Heart as a result.

Poor communication. No refrigeration for cold drinks. Pushed the tours. Not what we came for.