The apartment eventually worked out ok, initially no internet, definately NOT on first floor and a bit hidden to locate. Not unexpected but you can't have much draw on electricity or power goes off, easy remedy but a pain. Stove has burnt bottom level so you can't use it without filing the place with smoke! NOW, it is strategically located to many things and the contacts do respond in a timely manner!

Very good location, calm, close to restaurants and shops.Reactive management (small issue solved in the same day).

The apartment was in a great location, close to the center. Francesco was good about communicating, sending photos/videos of how to get there from the center, etc. Applemaps took us a different direction (uphill), so if you get off from the bus, walk across to the center and through it to the other side (straight & easy). The apartment was as pictured, but looks a bit bigger in the photos. The air conditioner is in 2 rooms: the main room (which did not work too well) and the master bedroom (that was fantastic). For a family of 5 adults, it was too small - no one fit into the bunk beds & the room was too hot without air (in July) so two of the kids slept in the living room. For a family with smaller children and a cooler time of year, it would work perfectly. Kitchen was okay for basic needs.

Unfortunately, we were unable to stay in Giovanni's apartment due to a plumbing issue. He was very proactive about this situation and found us another beautiful apartment with a wonderful location. He took care of the entire process so we didn't have to worry about any of it. Giovanni picked us up and dropped us off at the train station, gave us maps and information along with some great restaurant recommendations! We were very pleased with the entire experience and would recommend Giovanni as a host to anyone!