Art Suite nel Cuore di Napoli

How quiet it was at night Very friendly staff, helped me book a taxi for the airport Had my room cleaned every day Very central

There was nothing I did not like about it, was perfect.

Very central, nice and clean

All was fine , easy access even if we came in late

The location and the staff (Sonia) was extremely helpful and attentive. It has a lift and the room was very clean.

N/A

Great location, decent size room and bathroom (shower a bit tired) and comfortable bed. Sonia (receptionist) was friendly and communicative.

The reception seems to be mainly unstaffed with all communication via WhatsApp. The reception area is totally devoid of atmosphere. Access to the hotel would be challenging for anyone with limited mobility as there is a set of stairs just before the entrance - it was tough to lug medium sized case up them. On arrival there was a lot of noise coming from a room nearby where a family with two young children were staying. This noise - yelling and shouting - was continuous when the kids were in the room and not asleep. We asked for a quiet room but were placed opposite, which we were assured would be fine. It wasn't really but I would have hated to be next door. All in all, the publicity for this hotel does not match the reality. We would not choose to stay again.