The apartment was located in a convenient area and was very spacious. We liked the large kitchen and table. It was nice to have laundry facilities and three bathrooms. The decor in the apartment was very charming. It would be nice to have some more basic supplies such as dish soap, extra toilet paper, salt and pepper, olive oil, etc. it’s a shame to have to buy large quantities of these items for only a few days. We were not able to use the hairdryer in the bathroom, as the plug wasn’t compatible. We had left a message about this, but it wasn’t returned. We’re very happy with the service of the rental company, but feel that the owners of the apartment may have placed limitations on upgrades, supplies, etc. we stayed at Casa Lucky last year and that property was a true luxury experience. Casa Simonetta could benefit from some refurbishments, and the mattress in the primary bedroom was not very comfortable.

We could not have asked for a nicer place to stay for 7 days. We had all the space we needed for 2 couples and the location inside the city walls was just superb. Lots of lovely restaurants in the city. Lucca is perfect for exploring a large part of Tuscany which is what we wanted

We truly enjoyed our stay with Soni. She is an excellent hosts and we spent quite a bit of time with her. She made us feel like "familia". The apartment is definitely an high end property and it was very clean, attractive and comfortable. We worked in Sonia's vineyard outside of Lucca for 2 days to help with the grape harvest and enjoyed that. Mrs Cristina (Sonia's emplyee) was a big help as she drove us to the entrance to the AutoStradde (highway) the day before we left to make sure we could find our way to the airport in Pisa. Sonia is very prompt and helpful and is a pleasure to work with. We would strongly recommend Casa Simonetta as a vacation destination.

We spent a month here. The apartment is in an excellent location inside the Lucca town walls near shopping, restaurants etc. The rooms are quite large and bright with window shutters you can close to keep out the light if desired. We had been traveling with 3 kids for 2 months prior to our arrival here so having 3 bathrooms and a separate laundry room with a dryer was an absolute luxury. The king size bed in the en-suite master was comfortable. (It could be made more so with the addition of a mattress cover. It was made up for us with just a sheet and you could feel the plastic mattress ties through it.) There was plenty of room in this bedroom for a bed for our littlest and good storage space so we could unpack and feel at home. The bathroom is large with a window ledge for your toiletries. The living room is large and comfortable as is the kitchen. There were however only enough forks and spoons for one meal for the 5 of us. Unless we filled up the dishwasher, we ended up washing utensils. There are multiple tables and chairs in the apartment which was great for us since we were homeschooling the kids on this trip. The bikes provided are the same as those used by the locals. In other words, they squeak but get you where you're going. We had a blast cruising the town and the walls on bike. My husband rode to the larger Esselunga grocery store just outside the walls regularly. We rented a bike for our 8 year old since these are adult bikes. The kind folks at the bike shop also inflated the tires on these bikes for us. There was a child seat available for use with an adult bike too. It seemed too small for our 2.75 year old so we rented a larger one of those as well from the bike shop. We stayed in winter (month of November) so the apartment got chilly at night. When we arrived, we were told we would need to pay for our gas usage. Our Italian friends told us gas is very expensive so we tried to keep our usage minimal. However, there were a few nights that the heat was required. It seemed we spent about 25 euro per night for that gas usage. We loved staying here. It was very comfortable for a family of 5. The water heater went out on two occasions but the management and owners were responsive in getting the plumber in to fix it.