Great house and location! Had everything we needed for our Christmas stay!

We appreciated that the cabin was near to the lake but didn't realize the neighbors would be so close. For someone who wants a secluded spot, this is not it. The amenities were great. We enjoyed the hot tub, mini-pool table, air hockey and Foosball. The kitchen had every gadget imaginable. The house was well laid out and very convenient for our family group of eight. The beds were very comfortable, but one of them was so tall that a footstool, or a leg up, was necessary to get an older relative up and in.. Surface cleaning was good, but there were cobwebs and dust in hard to reach corners. A deep cleaning is indicated. The house is pretty dark, especially when you close the curtains so the neighbors don't look in. It would help somewhat to use brighter lightbulbs. It sounds like we had a lot of issues, but overall we thought it was a great place!

The place was in a great location spacious and very well-kept a couple things we weren’t expecting and were hoping to use one we couldn’t get to the Jacuzzi because there was very slippery ice stuck to the deck also we weren’t able to use the gaming room because there was no heater there was no instructions in the house on how to use some of the things that you needed to know how to the place had no trash bags and no paper towels But overall all your needs for the kitchen were there besides salt and pepper there was only a bottle of vegetable oil We left a bracelet in the bedroom and it’s a bit difficult to retrieve it and besides those few unexpected experiences we were very happy with the house and it’s location we would definitely consider coming back

The home had all that it promised, however, the home was very dirty, with the hardwood floors and throw and area rugs being the worst. When we walked in the home the overpowering smoke and grease smell was a real turnoff, we quickly opened every window and found one upstairs window didn't have a screen. We checked the house over as the management company asked and found that the hot tub was not locked (it should have been), the pool table felt was torn, the microwave ext. light was not working. The kitchen sink still had food in the disposal side and the disposal sounded like something was in it. We did not use it the entire visit. Really gross...dental floss was left on one of the toilet seats. I used my own laundry detergent and washed the potholders and kitchen mats which were so sticky and debris rich, that I could not bring myself to use them, unless I cleaned them. I also wiped the sticky portions of the kitchen and adjacent laundry room floors down, with my personal towel from home. The home was cute in its theme and appointments and would have been so nice if it had just been clean and not stinky. There was enough plates, glasses and cutlery to make it through a couple meals without running the dishwasher. We had no problems with WIFI or TV use. We had a good time kayaking, paddle boarding, hiking and cycling. I would bring my family to Big Bear again, but would not rent this property given the experience we had with it. We have rented 5 VRBO properties prior to this one and we have always been very pleased.