I like that I booked it online, I received automated messages about everything I might need, the keys were in a lock box and I didn’t even had to communicate with anyone about anything.

I didn’t like that it was a little hard to find where exactly it is.

Clean and comfy.

The host suffers from the usual Bulgarian condition where they think that they can make decisions on your behalf and without your consent and then expecting you to be grateful and thank them. They changed the place we booked, which was not good because we chose a specific place where there was free parking. They moved my in-laws to a place where we had to pay hourly for parking. After discussing it with the host, they tried to convince me that the parking was not paid on that street, which I knew wasn't true as I'm from the city and live nearby and I know how it works. The booking was from my in-laws which were from another city and they thought I didn't know anything. After I confronted them about it, they said that I shouldn't worry about paying for parking, because the tow truck doesn't go through that street after 3 PM and the car won't be impounded, which is ridiculous. Such behavior is unacceptible.

The location was very good. Very clean and comfortable.

N/A

lovely little balcony

I have checked in late in the night, dramatically tired after the really hard day and was dreaming only about a good sleeping. But… I have found a bedroom as warm as a sauna! A/C was on and showing +27C! After switching A/C off and opening all the windows I was not able to get asleep for another three hours. In the morning I have contacted the host to ask for a late checkout and they allowed me to stay till 1pm for an additional 1/3 of a daily rent cost. Disgraceful.