38PC Boutique Hotel

Quiet from busy road, near restaurants and in the city

The overflow from air conditioning, nothing major but our shoes wet as we didn’t know it happened while asleep

Friendly staff. Cleanliness.

Noise. Next door room communicate loudly..

All staff are very friendly.

The sound proof is very bad... when next door coming later than us, we can hear all the footsteps. Sleep was bad. I have specifically asked if the floor mat in the toilet has been changed, answer was yes all changed, but when i returned to the room, it was still the same mat i left in the morning. I knew it cos there was a stain on the mat when i left. When i returned, the same stain on the same spot was there. Also upon booking, the description should clearly say if the room booked will be upstairs or downstairs as it's definitely not suitable for old folks walking up stairs. If it was clearly mentioned, i would have taken a room downstairs.

Location was good, the towels fairly new. The family suite was spacious & bathroom airy

No coffee machine was available at all in the lobby. No tea bags or coffee sachets. Only 3 in 1 combo. Hard pillows, limited toiletries. We asked for extra pillows & were told not available. Had to request for additional handtowel & toothbrush. Low water pressure.