From the first contact with the owner, we felt comfortable with our decision to stay at the Casa Carraro. Our communications throughout our long reservation time, all the way through our stay and return home was easy, like emailing a friend. All of our requests were addressed. A wonderful welcome when we arrived, the manager walked us through the house, and how everything operated. She also gave us pointers on local must see and do's, and left a very generous amount of snacks and refreshments for our enjoyment after a long day of travel. The best part of Casa Carraro is the heated pool and spa, we enjoyed them from our first evening there to our last. Our central location to the Balloon Fiesta Park made getting there easy. We were also close enough to have some of the balloons fly overhead. Also the convenience of being close enough to shopping but far away enough not to hear any traffic was a bonus. I would recommend the Casa Carraro to anyone who wants to stay in a comfortable home in Albuquerque. Thanks Joe!