Emerald Bay Hotel & Spa Nha Trang

The rooms are very cozy and comfortable. The beds deserve a special mention — seriously, I don't think I've ever slept this comfortably in any other hotel. The rooms also offer an interesting view over Nha Trang, including the huge open area where the old Nha Trang airport used to be. From a high floor, it somehow looks like an empty city development from The Sims 1 — unusual, slightly surreal, and genuinely fascinating to look at. The hotel has a good, fully equipped gym. I worked out there regularly and found it very comfortable. Breakfast is another major plus. The buffet is genuinely tasty and offers a wide variety of food, with different dishes served on different days, so it doesn't become repetitive even during a longer stay. On my birthday, the hotel surprised me with a delicious little cake, which was a very thoughtful and much-appreciated gesture. I also really liked some of the smaller details, especially the pleasantly scented shampoo and hand soap. There are scales in the rooms as well, which I found useful.

The main issues are the same ones that several other guests have mentioned. There were some problems with the windows: I couldn't properly close them using the handle, although they remained closed under their own weight. The hotel can also get quite busy, which is particularly noticeable when using the elevators during peak hours in the morning and evening. Going from the 28th floor down to the lobby can sometimes involve seven or more stops along the way.

Excellent buffet breakfast Cleanliness of property Floor to ceiling windows Excellent staff Private beach chairs with umbrellas

Thin walls as can hear neighbours next door . Peak breakfast times having large volume of persons

Nhân viên lễ tân, nhân viên hỗ trợ hành lý, nhân viên dọn phòng đều rất thân thiện.

Gia đình mình ở phòng 29.04 & 29.05, tầng 29. Chỉ có 1 thang máy đi lên tầng 29 được nên chờ thang hơi lâu. Buffet sáng ok nhưng quầy món nước (các món, phở bò, phở gà, nui) không ngon. Máy lạnh phòng 29.05 hơi nóng dù mình bật 19 độ, đêm đầu tiên máy lạnh còn phát ra âm thanh lạch cạch cả đêm làm mình không thể ngủ được nhưng hôm sau báo lễ tân thì có nhân viên kỹ thuật lên kiểm tra ngay.

Nice size room.

Internet in room wasn’t great