A Point Porto Ercole Resort & Spa

Great facilities and helpful staff. Restaurant food was also amazing

Liked everything but location was just out of town

convenient friendly

na

Good location, newly built hotel, fair pricing

Air conditioner broke down the first night. Asked reception to fix in the morning. Came back around 20:30 - nothing happened. New shift at reception pretended there was no request from me. They Tried to convince that air conditioner is working. They were Restarting the system twice, telling to check in 10 minutes,etc. After 1,5 hours and 4 visits to reception, offered another room on same floor. Same problem with air conditioner there. Whole floor air conditioning was not working. After 2 hours of discussions, visits of personal, waiting - offered new room in another building. There it worked OK. One more thing - the luggage assistant and do-everything men at reception smelled. Had to ventilate the room after his visits to check the air conditioner. Please tell him to take shower more frequent.

it was generally clean and tidy.

the beds were very hard no facilities available at this time of year limited food available from restaurant in the evening and little to no choice locally for food