Rayentray Puerto Madryn

Todo en general fue muy lindo y cordial ... el personal muy atento y muy bien predispuesto, esto es algo para destacar !!!! la ubicacion es excelente y la vista unica

a veces sube un poco de olor de la cocina hacia el pasillo de las habitaciones , algo facil de corregir supongo

me gusto la piscina recreativa y los servicios de masajes e hidro masajes. El desayuno tambien, muy completo y prolijo.

El servicio de restaurant estaba bien pero se podria mejorar las pastas. Fue lo unico que consumimos.

Restaurante, Personal e instalaciones en general.

Las dimensiones de las camas y calidad de los colchones, deberían tener un sitio exclusivo demarcado para estacionar coches que viajen con personas discapacitadas.

The hotel and room was clean and the beds were comfortable. There was a mini-fridge and safe in the room. The balcony provided a beautiful view of the ocean, and we were able to see whales (with binoculars) from the balcony throughout our stay. The hotel is able to request taxi service and the breakfast was free. There are a couple of restaurants across the street from the hotel, one of which was quite good. We could also walk to the EcoCenter and easily access the beach.

It was too far from the city center, necessitating a 30 minute walk or taxi. The room had a weird layout with a little "alcove" that had a sink but no mirror that was more awkward than useful. Not a deal breaker but just something to be aware of. The wifi (at least on the 7th floor) was spotty and unpredictable. Breakfast was fresh and canned fruit and a lot of pastries, lunch meats, and cereals. The fresh fruit salad was rancid on the first day and clearly had not been tasted. I didn't try it again. It would have been nice to have more hot and healthy options. We had room service once. The food wasn't worth it. My friend didn't even eat hers. She had ordered Scallops Au Gratin ($18), which consisted of what appeared to be canned pea sized scallops dumped (water and all) in a pan, covered in cheese, and then baked. It was grey, unflavored, and watery. I ordered a Shrimp Salad ($15), which was 5 cold shrimp on a small bed of old arugula with a spoonful of cold canned mushrooms and 3 slices of rancid palm heart. No dressing. It was barely edible, and I had to spit out the palm hearts. The worst thing was, when we went to checkout, the hotel tried to charge me $7 (USD) more for the salad and my friend $6 (USD) more for her scallops than the priced listed on the menu. I had to get the menu and take it to the front desk to point out the discrepancy (which they acknowledge and eventually fixed). Additionally, they tried to charge us local taxes on the hotel stay ($150.00 USD worth). Booking.com's website clearly states that if you have a foreign ID and credit card (which we had as we are not Argentine citizens) you won't be charged local taxes. It took the better part of 30 minutes and us finally going to the manager to get the bill corrected. In short, I wouldn't recommend this hotel.