This is a wonderful property- in the heart of Florence, very spacious and with all amenities.

Super close to everything. Very clean. Communication was easy. A/C and elevator worked well for my older parents. Would 100% stay here again!

Host responded quickly when the coffee maker broke. Also the bathroom light.

The good. Host had excellent communication and handled issues timely. I would rate the host highly for this.Location is excellent as well. Perfect location.AC, worked well and kept the apartment cool. The not so good. Beds were not comfortable, 5 inch mattress on 1/2 inch wooden slats. I just sank in the bed. Bathroom showers were very small. I’m an average American male, I barely fit in the shower. Seriously, the shower is very small. Water pressure: old historic building, water pressure several evenings was non existent. We didn’t use the kitchen.Clothes Washing machine is very small. We used it once for some small clothing items, but if you are planning on doing a lot of clothes washing I don’t think it would be suitable. City tax not disclosed on listing. Has to be paid in cash at check in, 30 per person. Overall It’s not a bad property, but I honestly don’t understand how it’s getting 10 ratings across the board. I’ve stayed in nicer, in Italy. I personally would not stay here again. Just was not comfortable for our group. I don’t want it to sound like I’m being overly judgmental. The host was great, but just not the type of property that worked for our group.