Great hospitality, the staff went above and beyond to offer a more pleasant experience.

The public transportation is great.

This place is worth the price

Accidentally booked the wrong dates. They refused to change it. So I burned $80 and ended up sleeping in my car on the actual dates I needed to stay in Salt Lake.

Accidentally booked the wrong dates. They refused to change it. So I burned $80 and ended up sleeping in my car on the actual dates I needed to stay in Salt Lake.

The manager spoke to me like he was Hitler and I was Jewish. REALLY LET ME KNOW I WAS NOT WELCOMED. The other staff at the desk was also VERY rude. They charged my card twice claiming the room was not paid for in the reservation. They charged me for the blankets. There are NO silvery to eat with. A very hostile environment. I guess they treat people like that cause they don't do refunds. I almost walked out to find another place to stay. I feel it was all due to my race the extreme hostile treatment I had. I COULD NOT WAIT TO GET OUT OF THERE!!! Horrible experience. This place should be called HOSTILE, and not hostel.

Was nice and very friendly

Was nice and very friendly

Uncomfortable vibes from the men running it.

This is a great HOSTEL with excellent people. Everyone was welcoming. The area is nice and safe with easy access to the downtown area, the college hospital and public transportation. Full breakfast provided. Multiple areas to sit and meet. Can't say enough good things about this place. The beds are nice and firm at, least the one's in the female dorm, with ac during the summer. Staff was attentive to needs and very helpful.

This is a great HOSTEL with excellent people. Everyone was welcoming. The area is nice and safe with easy access to the downtown area, the college hospital and public transportation. Full breakfast provided. Multiple areas to sit and meet. Can't say enough good things about this place. The beds are nice and firm at, least the one's in the female dorm, with ac during the summer. Staff was attentive to needs and very helpful.

check in was awful- the man at the front desk Took half an hour to find my booking and explain where everything is in the hotel. He kept reminding me that there wasn’t any refunds, which is really annoying because I accidentally booked an extra night that I wasn’t gonna be able to stay for.

I could not stay here and still had to pay. Whoever had to answer the phone was asleep and rude.

I could not stay here and still had to pay. Whoever had to answer the phone was asleep and rude.

Well the verbage used in the advertisement was misleading. I was under the impression that i was renting a room with two sets of twin bunk beds for 37 dollars. It turned out that i was renting one fourth of the room. One twin sized bed, a shared room and a shared bathroom. The management had their argument prepared and treated me as if i was the least smart person on the planet. The actual room description doesn't say that you're only renting 1 bed in the room. Needless to say, in the face of such adversity, i didn't end up staying. I payed a little extra, 5 dollars, and got a room with 2 queen beds at the motel six. Also, they refused any sort of refund and didn't welcome me to breakfast or dinner, which are included in the service.

Hostel always nice and welcoming. Meals included is awesome

Hostel always nice and welcoming. Meals included is awesome

The food is always great. The Manager is a little crusty. Love the location

The food is always great. The Manager is a little crusty. Love the location

Very nice and quite place staff was amazing and always willing to help.

Fair for the price.

Great stay at a clean well lit place. Highly recommended for business travelers

Great atmosphere, cool people coming through, great staff

I didn’t like it at all the lady that works there is rude and accused me of destroying property when I was just sitting in the lobby area on the phone. She also said that kitchen was closed when there were people clearly coming in and out of the kitchen when me and a guy was passing by to go get dinner. The service here sucks. And this place is controllable. It has people selling and drinking too wildly in there. Poor service and poor food.

Wonderful hot breakfast, great staff, excellent location

No bedbug, good breakfast, thanksgiving dinner. I think all the young adults, were put in the same room, sometimes even disproportionately as perhaps other rooms were empty,or not as filled as ours with all the four beds filled by the second night or either they didn't want to open another room before the previous room is filled.

The avenues hostel is location is perfect for getting around downtown SLC. The staff was super kind. No complaints about my stay!

Filthy. Zero communication with customers regarding - everything. Rudely moved good tenants out of room, throwing good suit clothes and computer in garbage bag. Linen was so dirty the filth rubbed off on my skin. And YOU hotels.com are complicit; after relying on YOU during 11,000 miles/5 week cross country trip with my daughter, YOU DOUBLE CHARGED ME and hostel would not refund my money, even after I had called AND emailed you about your error 😤

Room mates were interesting folks. Some from other countries. Great experience.

I thought it was too good to be true that my companion and I would get a room (to ourselves). We ended up sharing a room with a couple strangers, in true hostel fashion. It was a nice to have breakfast and dinner included, so for the price, it was a nice stay for what we wanted.