Clerk in the front was very helpful and informed us about points we could get. Thank you.

Everything was good

it’s Cleanliness

Everything Was Fine

Room was clean and well appointed.

The elevator was a bit off, it stopped leaving a slight step up into the lobby - possible tripping hazard? Also, it was a bumpy ride. The other elevator was out of order. I like this hotel but would consider a different one due to the elevator issue.

Good breakfast. Nice pool

Wifi didn't work and room had bad smell.

Good

Air conditioner not working to good

Breakfast was good location was great

The hall had a very bad smell like trash hadn’t been dumped like soiled pampers!!

The bed was comfortable .

Not very clean, inside or outside. Breakfast wasn't stocked well. Management did not respond when it was requested.

the workers an the rooms

They upgraded us because the room we had booked had availability issues. The room we ended up in was huge, and my son thought it was exceptionally posh. He ended up getting sick, and someone was up to help us quickly when he had issues. I couldn't thank them enough for just supporting us. The pool design was neat, and the front desk was very helpful, when we couldn't figure out how a piece of the room lighting worked.

One of the elevators was under repair when we stayed there. No other issues caused by the hotel.

Good area was dirty and poor quality of the

1) only 1 elevator working (some as it was a year earlier when I stayed there) 2) elevator floor was filthy( I told the staff this) 3 ) the first night the bar in the lobby had a bar fight going in it when we returned from dinner 4) hotel couldn’t accommodate my request for one room with Queen beds and the TV would not come on in my room ( had to repack and move myself to another room which was next to the highway and nosy all night