Hotel Ocean

The reception area looked nice, as did the restaurant.

The staff. Waitress brought me a full English. Brought me over a plate with 2 eggs and a bacon rasher. Ten minutes later she brought me over another plate with beans and a sausage. I complained pollard she acted as though I was an inconvenience. Sent email to hotel but no response.

It was a good location. On the sea front and close to all the amenities.

The property was stunning. The rooms as well as the restaurant and lounge.

Lovely accommodation, excellent helpful staff, clean and tidy throughout all topped off with an excellent breakfast.

N/A

The staff were exceptional and the breakfast was 10/10 Location excellent

Our bedroom was sold as a Deluxe Double it faced the rear, was noisy during the night due to what sounded like industrial fans starting up. It was very hot weather so we had the windows open and this noise kept us awake. The bathroom shower needed attention, it was either scalding hot or very cold despite following the instructions posted on the bathroom door. All of the above was reported to the hotel manager who took all my feedback seriously. The bodywash dispenser in the shower was empty. Parking details in the hotel description mention parking in nearby streets is free. What they fail to mention is that where the signs stating 'permit holders only' also show the letter A, this is where you can park freely. When you then check in, you can give your vehicle registration and the receptionist registers your car for the duration of your stay. We were unaware of this when we arrived into Great Yarmouth.....had we known, we could have saved ourselves £11 and an hour driving round and round streets full of 'permit holders only' signs. It's a bit pointless telling you about the letter A, after you have found space in a public carpark a mile up the road costing £11 for 6 hours.....