Location, quick access to market, comfortable bed. Young lady from front desk with fantastic hospitality, always smiling. Thank you !

Pillows were not the most comfortable. Personal preference.

The breakfast was excellent, prioritizing local and Greek products and quality over quantity, but with plenty to choose from for various tastes. The location was convenient, with parking available. It was nice to have a pool available. The hotel was nice and new and attractive, with a pleasant lounge area in the lobby and very comfortable beds. The staff were very friendly, helpful, and professional--kinder and more helpful than anywhere else I can remember.

The pool was a bit small and had odd hours for use, although the hours were not set in stone. Towel racks are needed; there were only an inadequate number of hooks for towels. A second comfortable chair would have been useful in the room. The room cost seemed rather high, especially since breakfast was not automatically included.

everything was amazing. The staff were super friendly, the rooms was beatiful, newly renovated and the bed was very comfortable.

there was nothing that I didn’t like

Very comfortable room and nice bathroom, clean, and quiet. Short walk to town centre and good breakfast place nearby.

The staff were not very welcoming or helpful with queries. The parking was a bit tricky as there weren't many spaces on the road outside, and none that were dedicated to the hotel, but there was a large unpaved carpark about 5 minutes walk up the road.

We had an exceptional stay at the City Hotel & Suites! The hotel has been newly renovated and has been done very tastefully. The decor made us feel at home and comfortable. The staff were absolutely lovely and we also had a good breakfast. I liked the tea provided in the rooms and at breakfast as an alternative to coffee too! The hotel is also well situated with a short walk to the Old Town and beach. Thank you!

Nothing!

The hotel is very clean and the staff is very nice as well.

Everything was perfect!

Our stay in City Hotel and Suites was very good! Rooms seem brand new and the hotel is only 5 min walk from the old town! Owner Mr. Papadakis is extremely kind and helpful. His recommendations about where to go and to eat were very helpful! We would like to stay here again when we come to Rethymno!

A self in the shower room would be really helpful.

Very nice hotel and everything was wonderful for our holiday!

Nothing to complain about!