The hotel was beautifully appointed and decorated with great sympathy for the antiquity of the building. Such a calm and tranquil atmosphere.The breakfast was fresh and varied with friendly staff on hand to help. During the day there was always somebody around to help out with any requests or queries. It was quiet at night. The honesty bar came in very handy when returning late and in need of a night cap.

The wet room could have been a little larger - but this is a small point.

The location, the historical building, the sense of art

location, nice room, exceptional staff Patricia, Caterina, and Cloudie They are very helpful great breakfast

no fridge

It was good in a good location - facilities were great!

No on site parking

This property is absolutely gorgeous, 13th century and is very special. The staff were amazing and breakfast delicious.

Nothing I disliked but if you are not very mobile the stairs could be difficult if the lift was unavailable.

In a perfect location to get to know Siena, and very comfortable, with great and helpful staff

Nothing

Great location, beautiful hotel, friendly & helpful staff and great breakfast

Nothing.

the place is very old and cozy, the building dated on the 13th century yet it has been modernized, the staff are wonderful

bathrooms very small

What a unique place. As an interior designer, I appreciate well designed spaces and architecture. This hotel used to be a 13th century palace/private residence and it is remarkable. They used every square inch of space creatively and functionally and the bathroom was modern with amenities . The staff was lovely and helpful and we enjoyed our stay so much. Would highly recommend if you’d like cool and unusual boutique hotels.

Nothing not to like here. But if you’re wearing heels (or had a few too many glasses of wine) be very careful on their extremely old and original staircases. Parking was challenging.

Excellent hotel Clean, excellent view from our suite

great location, very comfortable room and an outstanding staff.

Super friendly staff, helped us in everyway possible. The building is amazing and has been restored perfectly, its very contemporary and has lots of fun quirks. The breakfast was perfect, great variety. We will definitely return!

Nothing!

Extremely friendly staff, excellent location with nice rooms. If you have a chance to get room 7 - take it! Besides that very good breakfast!

No complaints at all!

The stylish combination of historic building and modern facilities, decor and furniture. Very central location. Knowledgeable and helpful staff.

lovely historic hotel in the heart of Siena

nothing to dislike

Superb location. Fantastic building - historic but with every modern convenience. Staff are amazing - so attentive. Breakfast is first class. Our junior suite was spacious, comfortable and with everything you would need for a first class stay.

Beautiful old historic building converted into a small boutique hotel

Really nothing

Amazing hotel and amazing staff. We were sad to leave and can’t wait to go back again!

great location, friendly staff, really cool medieval building

lighting was kind of harsh, noisy street

Loved the mixture of old and new. Super location. Very friendly staff. Great Aircon but ....

...... Did lead to condensation on the slippery floor