Zero host contact, but the onsite staff was excellent. They are very professional and committed to maintaining a beautiful property.

This was a perfect place to stop on the Road to Hana. It was very clean and had all the amenities. I was worried about not having air conditioning but we kept cool enough with the fan. I wish we could have stayed a little longer. Check in was easy and the people were friendly.

Beautiful room and setting. Bed was comfortable and view very nice. Stayed only one night so I can’t review the kitchen, etc. would definitely stay again. Favorite accommodations of my Hawaii trip.

We had 2 different reservations for our party— both of which had been paid for ($$$ each) almost 8 months in advance. When we got there, they only had 1 room for us. The manager on duty responded promptly and ended up finding a second room in a nearby resort. It’s just hard to imagine how you can pay that much money for something and get there and not have a room to stay in. The upgrade to the resort was nice— however we were put in a 1 king room, when we had originally reserved a 2 queen room. (There were 4 of us.) When checking out of the resort, the resort demanded that we pay $35 per cot (2) that they had to bring to the room so everyone had a place to sleep. The other room we had at Hana Kai was okay— it was sufficient. There were kids around and very little sound was shielded by the walls. Also no television to drown out any sound. Overall, meh.