I really like the location of the appartments since it is close to the main road and also the staff were very welcoming.

Hmm!I guess nothing since my stay was short and all went as planned

It had all the needed amenities. WiFi access was mostly consistent. The staff at the reception (especially Faith) were very nice and helpful.

accessibility

facility ain’t cleaned regularly( only 2 times a week with extremely unprofessional team. they got no cleaning products and at all times the cleaning cloths were filthy themselves). Guests are made to buy toiletries, kitchen cleaning products, no towels and incase they are provided they ain’t washed, no bathroom sandals, a lot of dust making it had for people with allergies, poor lighting, WiFi is on/off all the time so is the TV. basically its not worth the charge.

Great location, close to shopping centre and transport since it is on the mail road. Beautiful apartments, very spacious and comfortable. There is lots of green and garding within which contributes to the beautiful surrounding. 2 bedroomed apartments have 2 bathrooms which is a plus. Staff are courteous especially the Manager - Passie, always willing to help. Plan to stay there again

Please fix key system especially B7. Noisy busy road so needs getting used to for sleep. WiFi is shared per block, this affects signal quality and speed - they should consider more connections from the ISP (not more routers on same link). Replenishing toileteries i.e. tissue should be considered per cleaning for 1 week guests, who can be easily taken up running errands only to return after curfew hours with shops closed.

N/A

The staff were not trained, the beds are very small. The management too doesn’t keep updated with booking.com

Nothing

No manners..bad behaviour

Everything else

Kettle wasn't working

Ambience, location and decor

The beds are quite stiff.