the location and the modern interiors

kitchen poorly serviced. very few glasses, not any dishwashing tablets, very little washing liquid, no scissors, very few utensils. The locks to both the building door and the apartment door were electronic and both were not working properly.

Electronic door codes didn't work.

The location was perfect, you can walk everywhere in Bilbao. The apartment is huge and with great equipment. The check-in process was very easy and adapted to our late arrival schedule.

Wi-Fi/internet was not good at all, so not recommended for people who want/need to work. Also, the whole apartment smells like cigarette. We thought it had been the previous guests but it became stronger in the middle of the night so it might be from some neighbor's smoke coming into the apartment.

Great apartment, and right in the old town where we wanted to be.

everything. beautiful apartment and fantastic location.

sometimes a little noisy from the street. but it was fine really.

lovely spacious apartment central to downtown

a little difficult to find

location, stylish decor in living room, helpful staff and flexible check-in hour offered

- very loud on the street side as there are bars nearby and uni students literally use the trash containers as toilets just in front of the flat - lack of basic supplies (limited toilet paper, kitchen towel, and garbage bags; no coffee, salt, oil). - washing machine and dryer did not work, dishwasher worked funny… - beds are rather loud - sound proofing between rooms is very limited

Great location in historic center. Beautifully furnished apartment. Plenty of space.

Location has one downside: loads of noise until very late at night.