Dolna Bania Hotel

I love going to this place. Very welcoming staff - I was impressed by the good service. Beautiful garden and very good restaurant.

I did not like the shower in the room.

Рооl, cleanliness, garden

Bad was not comfortable, SPA - narrow, located in the basement. During our stay ( weekend) there were parties and loud music. They should respect guests’ rest.

- Great location, 20 minute drive from a big ski resort and away from the city pollution - Good sized rooms and beds - The Sauna room in the deluxe apartment was a pleasant surprise - Food in the restaurant is well priced and cooked - Great outdoor pools - Enough parking spaces - Priced below average for the area, yet does not lack too much

- There was barely enough staff, especially during the Christmas days, which lead to the issues below - While they changed our sheets once, in a week they did not clean our flat's floor or bathrooms at all - The breakfast is pretty basic and when there are many people down there at the same time - they can't keep up with topping up and bringing enough clean dishes and utensils - Security and order felt lacking. Guests were allowed to shout and party outside even after midnight - Which in combination with the thin walls - did not attribute for good night sleep - One of the outdoor pools had algae - The inner pool is boiling hot, making it unusable. And they don't let you mix the water as many times the tap water is muddy if there were rains in the area

Breakfast was poor, served with a smile and in Bulgarian. Only when we were leaving at the weekend there were more people and you actually could serve yourself from a sort of buffet.

nobody spoke English or German in the hotel; only Bulgarian and Russian. We had problems communicating.