Hotel extremamente limpo e elegante. Localização perfeita, bem no centro turístico de Heraklion e a poucos minutos de carro do Porto. Quarto delicioso! Café da manhã fantástico. Como sempre atendimento na Grécia perfeito.

Location was convenient to the harbor without being right in the tourist mix, which could be noisy. The parking was also very useful and easy to access. Concierges had lots of helpful recommendations. We also enjoyed the jacuzzi.

Myself & my aunt had a 1 night stay here in September 2023 and thought the place was just amazing. The bed was comfortable, there was minimal noise (especially considering you are in a central location), the location is ideal to walk out into the city. The hotel is extremely accessible (my aunt is not able to walk much), so great for anyone who is not particularly mobile. The breakfast had a good choice and set us up for the day. The staff were welcoming and accommodating. It added a touch of luxury for our final night in Crete. Thank you!

Nothing that I can think of

All ladies working here were super polite and helpful. Good breakfast, except for the coffee & juice. Very good central location.

It would be better to remove the coffee machine from breakfast and provide better coffee quality (like the coffee you can order from the hotel's bar).

Location was perfect walking distance to restaurants, shops and market's

Stylish and smooth-running hotel with positive and helpful staff, in an excellent location.

Excellent breakfast, salty and sweet Really welcoming staff, gave good advices on local places Central location, just next to a supermarket, restaurants, tourist shops... Fancy room, great beds Small balcony with a view on a wall, but on the side you can see the Mediterranean Parking place (small fee) in front of the hotel

Everithing was great !

Clean, modern and very well located in the centre of town. Sophia on reception was lovely and very knowledgeable and accommodating. George the manager was very helpful in assisting us as well.

Well-appointed room; excellent breakfast. Check in and check out both smooth.

Helpful staff. Room was very spacious and lovely view over Heraklion and surrounding area. Balcony/outdoor space was fantastic. Hot tub was brilliant when it was working. Excellent location for exploring Heraklion and surrounding area.

Lift to the sixth floor was a bit snug. The hot breakfast items were not kept warm. Hot tub broke down after 2 days. Although the staff were very apologetic we were offered a refund which we have still not received after 3 weeks.

the location and the room was ok

the breakfast although it seemed very good, it was actually cold and breads/pancakes/biscuits were not fresh

Excellent breakfast. Excellent service. Impeccably clean. Great location. Was upgraded!

Our safe ran out of batteries and we were not able to use it during our stay.

Friendly staff, excellent recommendations for local area, nice accommodations

location// everythink . room , breakfast

nothing

Room was very nice, well appointed. Good location in city centre.

Breakfast was poor, low on quality. Awful orange juice and coffee machine bad.

quite hard to find in the car - one way streets in the area made it difficult.

Loved the location and the modern style of the room. LIVED the early breakfast. Staff were wonderful!

I didn't order 2 single beds but that's what we got. It was fixed very quickly so no problem there.

I would put some gluten free option as biscuits, cakes and bread...

Very Clean High tech Friendly staff Great location Great breakfast