Location

Poor hotel/staff service. They charged customers for check in a few hours earlier despite after 1 pm and despite they have rooms available!!!! The hotel is greedy and forced everyone to queue at 3pm to check in!

Location is in transportation center. It’s very convenient although the route is a bit complicated. The self check-in and check-out service is very convenient, which greatly reduces the queuing time. The room is clean and tidy and has a view of Osaka. In addition, there is a department store downstairs of the hotel where we can go shopping and have a meal. It’s comfortable to stay.

No

**Review: Fantastic Stay in Osaka** I recently had the pleasure of staying at a hotel in Osaka, and I must say, it exceeded all my expectations. First and foremost, the location was superb. Situated just a 5-minute walk from Osaka station, it was incredibly convenient for exploring the city. The staff at the hotel were incredibly friendly and welcoming, making me feel right at home from the moment I arrived. Their hospitality truly enhanced my experience and left a lasting impression. Moreover, cleanliness is always a top priority for me when choosing accommodation, and this hotel certainly delivered. The rooms were immaculate, and the entire property was well-maintained throughout my stay. One of the highlights of my experience was dining at the hotel's restaurant. The food was simply outstanding, with a diverse menu that catered to all tastes. Whether I was craving traditional Japanese cuisine or international fare, there was something for everyone. Overall, I cannot recommend this hotel enough. From its prime location and friendly staff to its impeccable cleanliness and fantastic restaurant, it truly offers everything a traveler could ask for. I look forward to returning on my next visit to Osaka.

飯店位置非常便利

沒有

Not reserved

No

地點好，樓下就有餐廳超市，轉乘地鐵也很方便

房間全是地毯，連廁所也是，覺得不是很乾淨。

교통이 매우 편리했습니다. 또한 편의시설이 가까워서 좋았습니다. 청소 서비스도 좋았고 요구사항도 잘 들어줘서 만족했습니다. 또한 조망도 예뻐서 좋았습니다.

전자레인지가 9층로비에만 있는게 불편했습니다. 일일히 내려가서 음식을 데워오기가 힘들었습니다. 또한 로비를 거쳐서 다시 지하로 내려가는게 좀 불편했고 안되는 층도 많아 귀찮을때가 많았습니다.

- perfect location: close to shopping & train station - clean, modern room, separate toilet & shower

- waiting for lifts (the hotel is like a mini airport it is massive!) you have to get a lift to the lobby and then a separate lift to your room. Not a massive deal but I hate waiting! - people everywhere in reception (quite chaotic especially at usual check in and check out times) - self check in using computer (no interaction with anyone)

Great location, good view and decent value for money

Way too many rooms, almost dystopic feel to the hotel with enormous impersonal lobby full of check in and out machines and very little staff, huge hordes of travellers lounging around lobby, large lines for elevators, have to pick up your own amenities.

高樓景致不錯，大廳非常氣派漂亮

房間在健身房正下方，但根本沒有任何隔音防震，整間都被樓上健身的人影響，房間內響著咚咚恐怖的聲音。

Ubicación. Confort. Restaurants

住宿位置極佳

沒有

The view was great, especially at night. Though the "landmark view" could only be enjoyed pressed up against the window looking at a very shallow angle. The room was very clean and pleasant. The shower was very good!

The sound proofing was virtually non-existent. If you're a light sleeper you'll require ear plugs as noises from the neighboring rooms can very easily be heard. The hard-bed-soft-pillow combination was very painful for me when waking up in the morning, sadly. Good only for people who sleep face up...

位置方便

房間空間較小

環境整潔、舒適 清潔滿分。交通方便

無

Location, clean

Nothing

Close to Osaka Station Very Beautiful Hotel I Reserved 30th Floor and The view Is majestic going to reserve again

it was very centrally located and convenient to all the major train networks in Osaka. it was also right across the street from a bus that will take you to Itami or KIX airport. the room had a modern, sleek vibe, the bed was comfortable, and the showers and toilets were fantastic.

ทำเล ที่พัก เดินทางสะดวก

ห้องเล็กไปหน่อย

Close to shops and trandit

Bathroom need more maintenance and carpet change

I love the location.. Nice decor , clean and easy to access.

There are a lot of people.

Everything

No

地點很棒，樓下就是百貨公司很適合帶家庭以及長輩入住 搭車方便附近還有可以直達空港的巴士不用擔心去哪裡的煩惱 基本上很適合最後幾天入住可以在附近購買回國的伴手禮直接一早搭巴士去搭飛機

Super clean, had all the amenities (located in the lobby), helpful staff, self check-in. Close proximity to Osaka station (<5 min walk) and 3 or more massive shopping centres (plenty of food options, shopping for literally everything)

Tight space but that is expected in Japan and I would recommend watching a tutorial on how to get to this hotel to save you the hassle.

30階以上の契約で34階でした！最上階が35階！ ほんま良かった！

アメニティが部屋に無いのでロビーから 持って行く感じやったけど！最低限は 部屋に置いといてー！

room size, layout and cleanliness are superb. Great location and staff helpful.

great to have two teaspoon in the pantry.

The hotel is directly connected to a mall with lots of eateries, and it is also interconnected via a pedestrian elevated walkway with other malls and train stations.

Trollies stationed at the entrance to the hotel (the lobby is upstairs) would have been useful, especially for big groups.

Best location ever

The hotel management system can be better. The lift was shutdown and staircase were locked for 3 hours due to earthquake on 1/1/2024 But no one come to explain to us what’s was happening and also no announcement. My 2 kids were very hungry and we couldn’t do anything and didn’t know what’s going on beside locked us in the room.

離大阪車站很近，周邊商圈適合購物

第一次到很容易迷路

Location is good but too troublesome to go from level 1 to the room. Check in and check out process automatic is fast. The room for 3 people is very small and stuffy.

Asking for a power adaptor and staff informed not available, this need to be improved since there are a lot of Oversea travellers. Leave a bag of rubbish on the room but staff not even bother to remove it.

Location

NA.

The hotel is conveniently located. You can access to the Osaka JR stations in only a few minutes walk. Room are newly furnished.

The lobby of the hotel was always crowded and there was always a long queue for the lifts. There might be some better alternatives in Umeda district, considering the rate charged by this hotel.