L'emplacement, la taille la chambre, la décoration, la literie et la propreté. Professionnalisme du portier dans une situation inattendue.

la réception a maladroitement tenté de nous "recaser" dans un autre hôtel en nous expliquant que ça allait nous plaire car la chambre n'était pas disponible ! Nous avons insisté et avons finalement obtenu la chambre qui correspondait à notre réservation. Présence de préservatifs à coté des chewing-gums sur le bureau ne correspond pas à ce que l'on s'attend dans un hôtel de cette catégorie .

We stayed for 2 nights from December 22th to 24th, and all I can say is, It was amazing! A great historical boutique hotel in a great location. It was beyond my expectations. Their superb service and hospitality made my trip memorable. They contacted us before the trip to ask if we need anything and as soon as we got there, invited us to the rooftop for having turkish tea and sweet with an amazing view. The hotel rooms are beautiful and super clean and you will feel totally safe during the Corona pandemic. I really loved the design and the decoration. We had a room upgrade and the room size was great. The breakfast was phenomenal and the terrace view was amazing. We also had dinner at the Moise resturant and it was delicious. Great food, great music and breathtaking view. The hotel wifi was great and and also they gave us a portable modem so we had internet connection everywhere. The staff were so helpful, kind and friendly that I felt like I'm at home. Everyone was extremely caring and attentive. They were all fluent in English and the communicating was easy. I will definitely come back in my next trip to Istanbul to stay in this wonderful hotel again and I totally recommend it to everyone. Finally, I would like to thank all staff of the hotel and hope to see you soon :)

L’accueil, le personnel, l’établissement et ses restaurants en combinaison avec l’autre établissement de la même famille à courte distance, son emplacement géographique

De ligging is optimaal om de grootste bezienswaardigheden te voet te kunnen bezoeken. Het hotel ligt in een aangename omgeving. Het ontbijt is gevarieerd en wordt aan tafel gebracht. Lekkere keuzegerechten kunnen worden bijgevoegd. De restaurants op de daken zijn een troef. Het personeel is vriendelijk en behulpzaam. Onze kamer was groot, netjes en goed uitgerust.

Een shuttle naar de luchthaven blijkt vrij duur uit te vallen. Wij kozen aldus voor een ander alternatief. (via een website) Het internet werkt vrij traag. Sneller internet moet worden bijbetaald.

Our stay at the DeCamondo Galata was fantastic in all aspects. I recommend visiting both rooftop restaurants and the wine cellar in the House building. The staff is great, they greeted us each morning by name and showered us with attention and gifts. A special, big, warm thank you to Murat, the hotel manager. He was outstanding and helped with all my queries with a smile. I'll most certainly come back.

Nothing, everything was perfect.

Спасибо! Удобное расположение, близко от нижней станции фуникулёра, тихое место, при этом в пешей доступности от тусовочных районов. Прекрасный персонал! Порекомендовали отличные рестораны, забронировали там столики. Вобщем мы чувствовали себя желанным гостями! Супер. СПАСИБО! В такой отель хочется аозвращаться!

Погода. Но к отелю это не относится :)

Das Personal war sehr freundlich und aufmerksam Das Zimmer was gross und hatte alles was wir brauchten.

Lovely staff- beautiful view at the restaurant-

Impossible to get a taxi and hard to access by car/taxi

Location,Convenient transportation. The service attitude is good

lovely urban warehouse interiors with high ceilings and exposed brickwork - stunning roof terrace bar and restaurant, exceptional breakfast

nothing

location

small room

Wonderful gem in central but quiet location

Everything

wonderful location - great staff

really clean, fantastic location, friendly welcoming staff and an amazing breakfast!

This hotel is nearby everything, especially the Galata Tower. The people who work here are the kindest, honestly and amazing people I ever met. Thank you all, you deserve more than 10/10.

Excellent location, clean and attentive staff

I slept in a bed that was put in the room as an extra for the third person and the bed was very uncomfortable. Left me tired and sore back.

The staff were kind and helpful ,special thanks to “Tolga” he was very helpful

hard to reach , some noise during night because of Bar downstair

Breakfast was good with a good selection including American options

Room was pretty small. It still nicely appointed

Great location in a hip neighborhood & under 10 min walk away from Karakoy Tramway Station. Suite size is generous especially considering its central location. Architecture has loads of historic characters. Staff in general were friendly & helpful.

Probably due to its heritage architecture plus suspended bare wooden floor, sound proofing is poor so we could hear all footfall & luggage dragging upstairs, sometimes late in the evening or early morning. Bathroom is tiny in comparison to the big overall suite size.

The hotel was responsive and the front desk provided information without being overbearing, the room design was functional and beautiful and made great use of the space - further the rooms were extremely quiet and had blackout curtains. The restaurant at the top of the House building is fabulous. Finally, the location was perfect for exploring Istanbul by foot/tram.

If I had to give any critiques - maybe an option for a smaller breakfast, a gym would have been useful, and the airport transfer quote was too high (2-3x higher than anywhere else) although their other suggestions were reasonably priced.

Location is great, kind staff, clean and full furnish room

cozy room and nice service, I would love to be back here