Location , cleanliness and friendly staff

all good' bit costly

the beds and pillows were extremely comfortable and the room temperature was consistently comfortable. The staff were excellent- very friendly warm and professional from the check in to cleaning to breakfast and dinner. of course the renovations and art deco period is top notch and a lot of attention to detail. the desk in the lounge area was lovely to work in and wifi was good

nothing open on Monday- the hotel did provide a helpful list of things in town that were open on Monday and there is an appointed after hours staff member to help with issues who came promptly to help us with a new tv remote. the sitting room is lovely and so is the sun room but maybe a day bed or two in the sun room would be good and I’d have loved access to the top balcony which is open to the st air or another guest lounge upstairs instead of a conference room (which is not a criticism just my preference as a non business traveller) .

Super comfortable beds. Great hotel restaurant. Ridiculously good steak. Nice wait staff.

Rooms are a little on the small side. Bit of a trek to the car park.

This property has had a lot of Financial investment to return it to the glory of a bygone era The art deco restoration is excellent ensuring a very memorable memory

Everything was amazing. Just the best stay

Nothing

Dinner in the restaurant was amazing, staff were great.

Breakfast was terrible. Cereal and toast.. Was hoping for eggs etc.

Beautifully refurbished hotel. Lovely dining room.

Overnight price included a continental breakfast but we had to pay for a coffee unless you wanted instant coffee. No eggs with breakfast as there is no chef in the morning

The room was elegant and comfortable. Plenty of space with natural light.

Absolutely loved that art deco style, furnishings and fixtures!! Very friendly service. Very clean Great location

Rooms weren't very sound proof, and could see the light from the corridor coming under the door at night. Would be good to be able to open windows in the rooms/bathrooms. It would be good if you could offer filter/drip coffee at breakfast, rather than just instant coffee. Unfortunately couldn't find much potato in the hash browns

The bed was very comfortable with an above average size bathroom superbaby renovated. Dinner in restaurant also top notch by country standards. Lift a bonus for people of as certain age with baggage.

Trying to find Alice in Wonderland room 220 via the gold room numbers wall paint. Must have fallen down the rabbit hole 🤣🤣

Fantastic location. Close to pubs and shops. Comfortable bed. Lovely shower which didn’t leak ! Free movies on TV. Very welcoming and friendly staff. Gorgeous art deco furnishings. Aircon worked great. Very quiet.

Very limited storage space for clothing in bedroom. (Easier to live out of the suitcase). Not enough storage space in bathroom for toiletries etc. Insufficient rails for wet bath towels. Window in room was glazed and was sealed shut. Very claustrophobic. Complimentary breakfast on second morning was awful. Bacon had been cooked without separating the rashers, all stuck together and had the appearance and taste of being steamed. Hash browns were so overcooked that you couldn’t get your fork in them. No eggs both mornings. Insufficient juices and water for communal sharing.

Devore, excellent meal at restaurant- high quality food

disappointed no eggs for breakfast

Room was comfortable and well appointed. Centrally located, very friendly and helpful reception staff.

Noisy late at night. Slamming doors and noise from people coming in after downstairs bar closed.

The decor, restaurant, comfort of room

Nothing to dislike.

The renovation of this beautiful Art Deco hotel is excellent. The bathroom is large , with plenty of bench space for toiletries, the bedroom very tastefully designed, as is the Guest Lounge. Even the restaurant is five star.

Be aware that the hotel fronts the mall, so parking is at the rear , off one way Cinders Lane.

the room was amazing, plenty of room for the four of us, beautifully furnished. We were blown away.

water pressure in shower was terrible and the breakfast was pretty average. maybe some lovely cold cuts of meats and cheeses would be nicer than chewy bacon and oily hash browns and some sourdough bread too. However it was complimentary so that was awesome too.