Relais Balcone di Giulietta

Excellent location to everywhere. Plenty of drinks and snacks in the room to consume. Clean and very friendly staff. Courtyard all to ourselves after hours. Sound-proof windows blocks all the street noise.

The host who checked us in was lovely & gave us a great recommendation for an evening meal. I loved that the courtyard is open to hotel users from 07:00pm to 09:00am. The room was exceptional

I wished there had been a breakfast service

Perfekte Lage Sehr freundliches und hilfsbereites Personal Koordination mit Parking und Shuttle hat einwandfrei funktioniert

Spectacular location and beautiful room on the courtyard. Delightful staff and very nice rooms. Complimentary Prosecco and beers in the room was a lovely touch.

Given the price paid we would have expected significantly more value for money. This includes communal areas and breakfast options (neither are offered). Particularly shocking was the €30 fee for the right to use the jacuzzi on the roof (a major point in the hotel’s marketing is the jacuzzi and it was a shock to discover this came at an extra cost). On principle alone I resent a five star hotel charging extra to use its leisure facilities and I have never experienced this before. Finally fighting our way through a throng of tourists to access the hotel every time we wanted to come in and out was quite challenging and a little intimidating. Overall a shame as the rooms and the view was spectacular, the complimentary two bottles of Prosecco and beer was much appreciated on our honeymoon and the staff were lovely but we will not be returning.