Location

Expensive

Big room, comfy bed, bikes for rent, nice restaurant, great location

The location and view from the room was perfect

Very very Rigid check in time. Long queue at check in at 4 pm Very worn out items in rooms , pathetic looking kettle

Good size room Nice water view

Too busy at the bar Gym not big enough for variety of people Too many business people at tables and very loud bar areas

All

Excellent location being close enough from train station and a perfect water view! We ordered 2 rooms for 4 adults and 2 kids. 1 room at 8F and another room being upgraded to 11F the executive floor. Will book the same hotel again if we will visit Copenhagen another time!

I booked 2 rooms, however only one was booked under my name, so there was a bit of confusion before we were able to locate the other booking. I would expect that one booking here would result at one booking with the hotel.

It was on a canal.

Shabby and it was undergoing noisy renovations.

The hotel is under renovation, and my room door can not lock.

Easy to access and nearby tourist attraction

Nothing

Location and overall hotel is fine

5 star hotel, and there was not even a bottle of welcome water in the bedroom. Furniture are outdated, old tub with a curtain in a 5 star hotel which is embarrassing and not even the toilet brush. Probably if you ask they have, but in the room there was no dental kit nor hair kit. Breakfast they don't prepare benedict eggs (a 5 star should be able to prepare whatever I want) and it's quite confusing drinks are spread in different locations. Windows were dirty. I've been in better 2 stars or airbnb.

good location great view good breakfast

checkin not available until after 4pm (ridiculous if u r arriving early morning after long flight) bathroom needs a makeover (bedroom ok) expensive for what u get

excellent location

no indoor swimming pool

great location

Good location and great staff

River view

Noisy… Could not sleep due to the noise outside. Club music from somewhere until late evening and worse than that, people probably came back from party very late (4AM) and spoke very loudly in hallway..

Liked looking at the canal. Beds were comfortable.

Food in restaurant huge disappointment. Rooms overpriced. Shampoo impossible to reach when taking a bath and no safely bars getting out of tub.

Traffic noise in my room was strongly disturbing as well as the noise of air conditioner. I had to change my room because of the traffic noise (I asked upper floor room which were not available) and I was charged a lot of extra to get my room on the other side (canal, water) of the hotel. That was really boring.

The service was wonderful and the breakfast buffet is the best one we have ever had!

NOTHING

The structure is dirty, it is far from all the attractions of Copenhagen, the rooms are also dirty and do not match the description given at all. The staff is rude, and completely uninterested in customer needs. After spending a lot of money, my room was missing a bed and I was forced to sleep on a broken cot. And I have not had any refund.