Prachtige lobby. Mooie kamer en badkamer.

Geen airco. Erg veel geld voor een redelijk karig ontbijt, met zelfs meerkosten voor speciale koffie of een gebakken eitje.

-Good location -Nice employee at the reception -A cozy lobby

-No air conditioning -Music too loud in the restaurant (with deep bass). I wonder if guests even need music in that echoing space? At most I would play very soft lounge music there, but certainly not this music -unfortunately no hot chocolate available in the bar :)

Das Hotel ist ganz neu rennoviert und sehr stylisch eingerichtet. Das Personal war sehr freundlich. Die Lage war außergewöhnlich. Das Restaurant Donna im Hotel scheint im Moment sehr angesagt zu sein. Es war immer sehr gut besucht und das Essen ist empfehlenswert!

Location is perfect, close to everything. Hotel reception and restaurant/bar look great. Good breakfast 07-10h. Elevator. Comfortable bed. Polite and willing to help staff (thank you, Simona!).

Expensive. Bad view, not to the street or inside the hotel, but to a kind of an internal yard. Also, there was a fire escape next to my window so I could not leave the window open for security reasons (room 403). Even if breakfast is buffet, some items are adds-on and have additional cost (like omelet, scrambled eggs, cappuccino). It’s the first hotel I see with such policy. You are not expecting it from a 4* hotel in the middle of CPH and at this price… And it is not even specified in advance. Not offering slippers or bathrobe. No window or ventilation in bathroom. Parts of the room were not properly cleaned. A bit cold in the room and bathroom. No hangers for wet used towels. After having a shower all bathroom gets full of water everywhere. Gym not available yet, door was always locked. No welcoming water. Overall, I was disappointed for the services provided for such a high cost.

Die Lage ist perfekt, ruhig und dennoch zentral. Das Hotel wurde komplett renoviert und hatte erst vor 2 Wochen Eröffnung. Das Personal ist extrem freundlich und hilfsbereit, trifft man heutzutage kaum noch in diesem Umfang!

Es hat noch einzelne Verbesserungsmöglichkeiten, aber nur sehr kleine Details. Bspw. hat es in der Dusche keine Ablagemöglichkeit für Schampoo, etc.

Really good location, clean, bright and airy.

When checking in the receptionist asked if we wanted to pay more to upgrade as they had a free room - an odd business model for a newly opened hotel (usually I’ve been offered an upgrade free). A cleaning cloth had been left in the bed, and we weren’t convinced that the room had actually been made when we got back to the room. At check out there was a queue of people with one member of staff dealing with one couple, the other watching proceedings.

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