Jules César Hotel & Spa Arles - MGallery Collection

Super comfortable! there are many thoughtful touches are crucial for guest convenience: the room lights don't turn off immediately after removing key card, cold drinking water is available in the hallway, and so on. Staff, room, public facilities are excellent

the parking was too pricy

We didn’t have breakfast at the hotel there were 4 families and we wanted something cheaper & more informal at the Cafe opposite The restaurant seemed v dead in the evening. The special ( for us) Ruby wedding dinner for us in the restaurant lacked any atmosphere . No flowers or candles for our celebration. Tables were circular which meant we couldn’t all sit together,so my sons ended up setting up the tables which was a disapointing start and took away some of the specialness of the event. Staff on the desk were not confident about speaking and understanding English. BedRooms were set up v well and lovely treats too. One evening the band etc went on till v late and kept all the grandchildren awake. There was no warning at all.

The the pool bar wasn’t open at all for nice snacks & lite suppers/ daytime ( it was mentioned online which was v disappointing to find this wasn’t available. See comments above Steps (ladders) in an out of swimming pool a bit of a challenge

The location cannot be beat, which is why return each year. It is a stone’s throw from the pedestrian center, in fact, just across the street, but it also next to a parking garage. You can drop your car and not use it until you are heading out of town. The rooms are comfortable and quiet and the Christian LaCroix design is so suited to Arles. The breakfast is good, but we usually go across the street for breakfast. Arles is a charming historic city that just gets better year after year thanks to an influx of small museums, galleries and designers. But it still has kept its old Provence feel. This hotel is a great spot to explore it from.

It can be pricey. We book early and then keep looking from time to time. Often the price drops just two or three weeks before our stay. But not always.

Great location for exploring Arles, very friendly staff

Stayed for one night in this hotel whilst touring the region. The hotel is in a good location and is in an attractive building within easy reach of all of the sites of Arles. It is marketed as a 5-star hotel but it didn’t feel like one – actually I’m now convinced the French rating system is totally different to other countries as Ive never stayed in a 5-star hotel in France that compared well with 5-star hotels in other countries. It may be because the hotel is part of the Accor chain (I only discovered this when I connected to the wifi as I was under the impression it was a local boutique hotel) The staff are very friendly but the hotel just feels tired and dated inside. The décor is quite garish, the room was cramped with a faded old carpet and the bathroom had a shower that over-flowed onto the floor. I didn’t use the spa as, as in other French hotels, they charge extra and it closes early. Also, the hotel offers parking for €27 per night whereas there is ample on-street parking right outside the hotel which only cost me €8 from 7pm to half-past midday the following day. Overall, I was quite underwhelmed by this hotel and wouldn’t stay again.