Grand Hotel Swanage

Charm and atmosphere. Fabulous location and views.

Room was excellent, with a lovely balcony. Bathroom facilities were very good.

Car parking was poor, very few spaces. Could have been more drawer storage in room. Chairs in the breakfast room in need of replacing or reupholstering.

Overall very good -WIFI was fast, but only stayed 1 night and did not eat.

Cheap toilet paper, towel rad on when it was a hot day -no way of turning it off. Windows no vent position. Just small things.

Good location to access town and beach

For £270 per night I was expecting more such as bottles of water in the room and toiletries big enough for two people. We stayed for 4 nights and did not find a space in the tiny car park at any time during our stay. Parking at the nearby car park as advised by reception means returning to the car park by 8 am to buy a ticket for the day. Much easier to park on the road by the car park. Also check in was extremely slow despite there only being one couple in front of us. Is it really necessary to give guests a demo of how to swipe In using a swipe card and to gather food allergies at check in? Too much information slows check in down.