The food was excellent as was the location. Staff friendly and helpful.

The location

The super small bathroom and the carpet looks old and dirty

Room was considerably smaller than my colleague's

Very friendly staff who went above and beyond to make us welcome

Staff were very welcoming and friendly The free drink on arrival was a lovely touch The location was perfect for our stay

The beds were very uncomfortable The bathroom was miniscule and was really difficult to move about in as it was tiny and jam packed. Not really what you would expect for the price of the room and starring.

fab location lovely staff / great room and facilities

Our trip didn't start well as the hotel had just changed their boilers and we had no cold water. After 1 night without being able to shower, we were upgraded to a magnificent suite. I don't think I can get used to anything less 😞

Some of the staff were very unfriendly and unhelpful but the Manager was superb!!

The location is fantastic! The hotel is great and staff is very friendly (we were there to celebrate my partner’s birthday and staff sent a lovely bottle of wine and chocolates up to our room to celebrate - a lovely gesture!). The facilities in the room were excellent and the bed was superb.

We were given a room (749) next to the staff lifts and the housekeepers storage cupboards which meant a lot of noise outside the room (doors constantly being opened and closed, people talking outside our room door, lifts constantly going up/down and doors opening) which did in fact disturb our sleep. The airco is also very noisy and felt a bit outdated.

Location is fantastic!

breakfast very mediocre and it was like a 4 star hotel with glitter. it has nothing to do with a 5 star hotel

pool area and access to pool area is like in the nineties and hallways are tiny

friendly staff, lovely chilled atmosphere

nothing!

Home from Home

Great location friendly staff

All good 😊

The little touches

Fantastic location! Spacious rooms! Friendly and courteous staff. Lovely restaurants in the Hotel.

Friendly, family feel from the staff. Lovely room, comfy bed and great facilities

Location

The first room I got was smelly; I changed the rooms and it was absolutely tiny.

that it was close to a party we were attending

The room was tiny, the smallest room I think I've ever slept in. Lamp wasnt working as bulb had gone, ordered Tea from room service it was awful and weak. mango smoothies were yuk too, processed and gloopy not fresh. Went to bar around 12pm and no food available to order, drinks variety wasnt that good either so would def not stay here again