Liked how comfy it was, and private at the same time

The cleanliness needed some work. Dust everywhere, there was massive layers in the laundry, bathroom had soap on the wall, items left in the cupboards from previous people and sheets stained.

Excellent position efficient and friendly staff very helpful with quick booking in and out

No complaints

The staff were friendly and helpful.

Housekeeping and facilities maintenance is poor. 1st room I checked in had faulty Aircon and smelly dishwasher with water accumulating in it. It was almost 11pm on 19/7, Pat was great and efficient in assisting us to change room. Then in the 2nd room, facilities were fine, but housekeeping seems to have amnesia as the room was half cleaned on 20/7, leaving undone bed and half washed toilet for us to wonder what's the hurry.......

The room was nice, the location was pretty good. The pool and spa was nice but the pool was very cold

The staff were rude at check in, the room didn't seem fully clean when we got in. There were handprint marks on the mirrors and it just seemed a bit dirty.

Great having two bedrooms and two bathrooms. Plenty of room plus a couple of balconies were a bonus. Close to everything in Surry Hills, easy walk to Central Station and my daughter and i, travelling alone, felt perfectly safe.

My daughter wouldn’t use the bath as there were a few hairs in it when we arrived and it looked a little unclean. Overall the unit could do with a little TLC. Big crack in the ensuite sink, walls and doors a bit grubby and only two glasses.

fantastic location

a little run down, bathroom needs a good clean, elevators finicky, wifi is horrible (totally unacceptable in 2023 to be asked to pay $10 a day for fast wifi)

Great location to the SCG

All good

The view from the private balcony was outstanding

Not a lot really probably only the step from the room to go out on balcony but not sure if much can be done

Location - amazing. 24/7 service. Apartments cleaned everyday.

Bathrooms a little small. No separate toilet

loved the spacious Appartment, Carpark location, handy for walking to Central Station and all the restaurants and shops

Not allowed to smoke on the balcony. Only downside.

Great location, very clean, good amenities

Bring your earplugs as Crown St is noisy throughout the night

pool and reception areas were good. rooms were nice but the u it required a bit of paint and tlc in places.

nothing really

Location of Hotel Size of room was quite large & offered a sizeable outdoor area with views of the city.

There were some areas on the property that were run down & in need of some maintenance.

Great location

a little too much road noise, my apartment was right on the street

always convenient and great location

this time around it actually wasn’t cleaned well under the lounges had all mess & dishes were not cleaned well & also it just had a smell to it

Location to public transport.

I won't say I didn't like it, but they won't clean your room everyday but just twice a week. Yes they will throw the trash and fix the bed but like fixing the little things wouldn't be done everyday but just twice a week. Just a heads up if you're particular to that.