The location was great! Next-door to the Intercontinental and Four Seasons Hotel. Plenty of coffee shops and restaurants in the area. Sightseeing bus, hop on hop off, is nearby.

Staff could be a little more friendly — a smile goes a long way.

location & staff

Room view & space, breakfast variety, elevator is very tight and keep waiting long time to get in it

We had a balcony room on the 7th floor which looked over the park and city beyond. The room was comfortable with the necessary facilities. The staff on reception were friendly and helpful. For example , they gave us the names of 2 restaurants to try. One of these we used twice for dinner! Plenty of choice from the self service breakfast was appreciated.

Our bathroom was small. Very small. They could have left out the bidet and had just a shower unit and not a bath too. However, we adapted to it.

All the above, once you get used to where everything is it is ideal as the tour buses run a five minute walk to the bottom of the park. The restuarants were very nice and some shopping. We found the cleaning staff very friendly, breakfast staff very helpful. The maintenance man came straight away when we had a problem with water in the bathroom and got sorted immediately.

A bit more information on where to go for perhaps food shopping if needed, we did find a couple of places but we were there a long time, so had time to look around t would have been useful to have a bit more information from reception staff, maybe, a local map, or even a list of nearby places. The park was lovely and the planetarium very peaceful, which is in the park, and very reasonable fee, although on a sunday it is free.

Was here just for one night on business and was pleasantly surprised. Had a lovely quiet room and the staff was wonderful. Would stay again

The view and location

The size of room

The location is perfect, tasty breakfast, staff is also great. Old building with its charm.

great breakfast

Staff was great and location and view are also great.

The individual AC makes a lot of noise. At least when heating. The room was small compared to the impression the pictures gave. The bathroom makes us feel inside a shoe box. Older people or people with movement problems will have difficulties to enter and exit the bathtub, because the access is a two feet gap between the sink and the bathtub. Also wider people will have problems using the toilet that is an inch from the sidewall. Can't fit 2 persons at once.

friendly staff, reception area and seating area large and well furnished. opulent feeling, good to start trip. great views from balcony, we were upgraded to a family suite, which actually had a bedroom and separate room with comfortable settee with second bed underneath and own tv. breakfast was lots of choice

bathroom was small, suggest remove bidet . only one main lift, fine while we were there but at busier times could be a problem as 11 floors but luckily only 9 rooms a floor.

Exceptional location

Breakfast not so good

good location and nice if limited breakfast

the room was absolutely tiny. had to squeeze around the bed and into the bathroom!

This hotel was presented real well compared to other hotels of the same star rating I have stayed at in the past. The location was great, it was priced reasonably well compared to other hotels of the same rating in the same area, and it gave us all the essentials we needed for a comfortable stay. Couldn’t have asked for more.

Not much negative I could say about the property. It got the job done for us considering how it was advertised to us.

Very close to public transport

Bathroom was very tiny