Caribe Hilton
Über diese resort
Gelegen in San Juan, dieses schön resort für 128 € pro Nacht ist ein großartig Option für Ihr nächstes Pause. Dieses familienfreundliche Hotel begrüßt Sie inmitten eines 6 Hektar großen, wunderschönen tropischen Gartens und bietet Ihnen einen Pool am Meer sowie geräumige Unterkünfte mit kostenfreiem WLAN.
Ausstattung
Pool
Klimaanlage
Küche/Kochnische
Internet/WLAN
Rauchen erlaubt
Parkplatz
Waschmaschine
Balkon/Terrasse
Whirlpool/Spa
Fernseher
Rollstuhlgerecht
Strand/Ufer
Fitnessraum/Fitnessstudio
Garten
Familienfreundlich
Karte von San Juan
Bewertungen
4.1/5.0
Ausgezeichnet(843 Bewertungen)
100 % verifizierte Bewertungen
1.0
Nothing
It seems highly unfair that despite my group discount, they charged me over 700€ due to a reservation error. It appears they failed to cancel my initial reservation, leading to this significant financial loss.
8.0
strategically located and courteous staff
Was not made aware clearly about the meal plan including or excluding breakfast. I selected with breakfast and confirmed my booking. Later was disappointed to be charged for breakfast.
They force the customers wear a band for the number of days stay and this cannot be removed. I did not like this to be worn for three days and also take bath, go into swimming pool with it etc. did not feel nice and hygiene.
We got checked in very late around after ten PM and none of the restaurants would accept a delayed dinner
Very pricy and not value for money given an old property and tired looking restaurants, carpets etc.
5.0
Good morning we did not like the breakfast. There was nothing to accommodate my wife she is gluten-free. She’s also vegetarian and a vegan they offer her a parent a piece of toast that was it and some fruit.
You guys should have more options for people with allergies and diabetics. There should be more up-to-date for vegetarians, gluten-free, and vegans.
4.0
The amenities outside was spectacular! Gorgeous views!
The "hot tub" was cold, had to change rooms due to ice machine and street noise, the air conditioning didn't work, called for maintenance several times and went to front desk twice. Took almost 6 hours to get maintenance to the room. The issue was not resolved. I was only going to have room for about 12 hours before a flight. The fan would not turn off and kept clicking. Exit sign falling off the wall, dirty, and not what a 4star hotel should entail. The inside was less inviting than a Motel 6......the grounds were spectacular.
7.0
Die Lage des Hotels ist Topp. Wie auch der Strand, der Poolbrereich und der gesamte öffentliche Bereich.
Die Zimmer sind für diesen sehr stattlichen Preis zu einfach und rustikal.
7.0
Pis y habitación..el desayuno fue fraude poco útil..ni lo pudimos aprovechar
No desayuno..
6.0
Location was good for us, near Old Town and Candado
The staff around the pool were inattentive. The concierge made an error booking each of 2 activities.
The room decor was average and the beds were not comfortable. None of us slept well.
4.0
Over priced very disappointing for the 4 of us 170 dollars
The extra unseen charges, no coffee station, no service desk call from room the phone didn’t work, the alarm clock is set 20 minutes late and unable to set the clock unable to have a wake up call, most of all the breakfast was way to expensive, the pool bar needs more seating unable to sit at outside bar, the entertainment was not the most desirable, the beach chairs are uncomfortable the back doesn’t lay flat,
7.0
Room was clean, the beach was awesome!
I would it love more options of food. More vegetarian options
9.0
beach resort and diverse F&B options
service has declined over the past 5-8 years
7.0
Closeness to ocean, friendly staff, free bottled water, comfortable room
The restaurant that serves breakfast...I had to wait over 30 mins to get a seat... you need a 2nd breakfast restaurant location.
10.0
the staff was very nice.
everything was great.
7.0
That it was buffet style ..
The pastries were not fresh and needs more choices.
The outlets in the room needs updating.. a few did not work.
10.0
Lagoon, resort style, and food
N/A
10.0
Breakfast, pool, beach
Restaurant food choices
9.0
Property had everything I needed!
Wished there was a game area to go on rainy days
4.0
Thanks to Hilton I will receive a refund for the BOGUS smoking fee. I enjoyed the platform where I could bathe in the sun next to the ocean. Also I the security at this property is surprisingly more pleasant than the front desk.
well for starters the hot tub wasn't functioning properly and it wasn't very clean either. I asked for a towel from the bar as the towel stand had closed before the pool. When we finally decided to use the hottub there was trash scattered around everywhere. The bar attendant responded "a towel? at this hour?" uhh yeah! The pool was still open and I had just come from the beach. The shower coming of the beach was not functional and there was seaweed floating everywhere. Also the elevator for the ocean wing wasn't working which naturally caused a jam up. I got charged a BOGUS smoking fee.
5.0
La ubicación es muy buena
El servicio es regular
7.0
The property is older but it is located along the ocean so that makes up for it. The waves were pretty big during our time there and we did not swim in the ocean. It was beautiful watching them crash along the wall. I felt safe at the hotel. It was also very loud in the lobby area when a band was playing. The sound even traveled up to our room but it was okay. We did not mind but we did get warned by other guest.
I felt that the room was pricey for the property conditions. It is a great ocean location but the hotel is dated.
3.0
Too expensive
The poor cleaning and maintenance
10.0
La vista hacia el mar
8.0
The hotel staff was friendly and very helpful.
I didn't like that the pool closed at 10pm. There was nothing to do at night which made the place a little boring.
5.0
Enjoyed you could snorkel and see the fish close to the shore. Brought my own gear though. The food at the pool side bar was good drinks were very pricey
The room was disappointing
Hand prints on wall& head board
Ghetto place to put refrigerator in a opening that the door didn’t close and stuck out. No exhaust fan in bathroom, bathroom sliding door didn’t stay closed No magnifying mirror in bathroom
Handle in shower was loose
Water at pool $5.00 free at desk
4.0
Standard buffet for any American diner. I would have expected better quality at this Hilton
Todo.
Lo único bueno el café con leche
9.0
Thank you for allowing us to stay at your hotel. I will write a positive review and share my experience with friends and family so they may visit the Caribe one day. My favorite part of the Caribe hotel was the view from our balcony. The view was breathtaking, amazing, and overall beautiful.
Despite the fact that the pool area closes at 10 PM, it should remain open until midnight. When people visit and we are out exploring and on an excursion when we arrive at the hotel, we may wish to relax in the pool. However, if the pool closes at 10 PM, that means we are either in our rooms or somewhere in the lobby.
6.0
Location, had a pool and beach access
Front desk staff and check in process was horrible, towel/basketball/tennis check out hours (closed at 5 but pool is open til 10) no entertainment on property, not a lot of actives, fees (charge resort prices but no resort activities), only one washer and one dryer
10.0
I liked all the amenities & restaurants! You didn’t have to leave the resort if you didn’t want to. There was a variety of things & that’s always good.
I did not like that the swim up bar closed so early at 7p and you had to go back into the hotel to order drinks & food, with the pool closing at 10p the swim up bar should extend its hours until 9p.
10.0
Loved all of the restaurants at the hotel.
10.0
Beautiful, very well maintained
No dislikes
3.0
Well located for getting to other restaurants and in to town. Uber rides were less than 10usd and readily available. Breakfast choice was good. Nice area and resort. Starbucks on site.
Very badly managed hotel. Not enough staff. No concierge to help when checking in. Queues for breakfast were long. Took 45 minutes of queueing to get a table for breakfast. Queues of 30 mins to check in, checkout or to see someone at reception. Guests getting angry and turning on each other. Tried calling reception to be told they were too busy to help. Management were invisible when there was a problem and very aggressive if anyone complained. Staff were very nice but had given up because they were up against the impossible. Toxic culture. Staff eating breakfast in the kitchen whilst preparing breakfast for guests. Sun beds not managed and so hard to find one. Guests leave towels to reserve bed and then don’t appear for hours. Staff don’t manage this at all and you are left searching at 11am for a bed without a towel on it. The beds would all be taken but no one using them. The only thing Hilton is the name - the hotel is not up to Hilton standards but it could be if managed properly.
9.0
The guy by the entrance to the pool area, this guy has a really bad day or attitude, but I don't need to pay the consequences and valet parking guy by 4 am wasn't in place to attend my call or text and when I was outside he was like what ?? I'm so disappointed other on that good
10.0
Paid a daily fee for unlimited use of the beach and pool areas and associated equipment like beach chairs and towels.
Did not like the parrots caged in the lobby area.
7.0
I love that there was a little to adventure
The rooms are overrated for the price beds 🛌 we’re small and staff not to friendly most very blunt ran into a couple nice staff for the most part staff not so nice
10.0
Location and view
Restaurants and stores are a little bit expensive
Häufig gestellte Fragen
Wie viel kostet dieser resort im Vergleich zu anderen in San Juan?
Der Durchschnittspreis für eine Anmietung in San Juan beträgt 139 € pro Nacht. Diese Miete ist 11 € günstiger als der Durchschnitt.
Ist das Parken in diesem resort inbegriffen?
Ja, das Parken ist als Ausstattungsmerkmal bei Caribe Hilton aufgeführt. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Anbieter der Unterkunft in Verbindung zu setzen, um zu erfahren, wo Sie parken können.
Gibt es in diesem resort einen Pool?
Ja, bei Caribe Hilton steht ein Swimmingpool zur Verfügung. Genießen Sie das Wasser!
Ist Caribe Hilton haustierfreundlich?
Leider ist dieser resort nicht haustierfreundlich. Versuchen Sie erneut zu suchen und filtern Sie nach "Haustiere erlaubt"
Welche Ausstattungsmerkmale sind bei Caribe Hilton verfügbar?
Wir haben 15 Ausstattungsmerkmale für diese Unterkunft gefunden. Dazu gehören pool, klimaanlage, küche/kochnische, internet/wlan und rauchen erlaubt.