- The helpful staff - The size and equipment of the room - The super restaurant with its very friendly staff - A very nice and super hotel in the heart of beautiful Jakarta

Located in a very strategic location. The room is very comfortable and the breakfast is outstanding! We also had a plate of delicious welcoming chocolate. It was a pleasant staycation for us.

Nothing

Staff at restaurants are proactive to help and explain things

Good dining option in the hotel. Friendly staff. A few staff in restaurants offer recommendation to me proactively

Mosquito and flies in outdoor restaurant

Friendly and thoughful reception

(Bfast) : a bit slow service

Friendly service

None

Interior, though I prefer more contemporary

attention to details: the lamp on the side table didn’t work, Netflix didn’t works because the push button didn’t work is remote control, no bathrobes, instead you’ll get the ugliest robe I ever saw…I asked about a very hot latte and hot just a warm one( and when we ordered a dinner for three in the room they didn’t leave a table to serve it so we were supposed to eat a soup and all the rest with plates on our knees because there was no enough room for all of us to have a dinner

The staff is excellent