The privacy

They didn’t give me my requested room

Everything was excellent

Nothing

Breakfast needs to be improved, and add more choices.

clean, quiet, nice atmosphere, very friendly and helpful receptionists, good location, reasonable room rates

Need to have more than 1 stove/fryer as it took too long asking for omelletes, as during bfast there were many guesses. until we finished our bfast, omelletes were not ready. Towels look not too clean because the towel color becomes not white, better if towels are replaced with new ones.

Location is near MRT station

Good

Location and swimming pool

The street is crowded during office hour

Pros: 1) Good location, nearby subway station, a convenience store, a relatively short (15 minutes) walk from a train station with regional trains and airport train. 2) Very attentive, helpful, kind staff who did their utmost to please the guests. 3) Excellent air condition, which was very silent. 4) A nice gym and a nice pool area. 5) Very good soundproofing of bedroom, however somewhat lackluster soundproofing of other rooms, including bathroom. 6) Very convenient with a washer (to wash clothes). 7) Comfy bed. 8) Good breakfast with a good variety of both western (i.e. pastry) and eastern (i.e. noodles) choices. 9) Complimentary water bottles given out every day by housekeeping.

Cons: 1) Ants in the bathroom! 2) Poor soundproofing in bathroom and living room. 3) Housekeeping entered my friend's apartment at 8.30 AM to start cleaning one day. Houskeeping started cleaning my apartment at 17.50 PM one day. 4) Too little soap in the bathroom and too little toilet paper. 5) The property (that is: the appartments) is clearly worn down and is in urgent need of renovation. 6) Slow and rather unstable wi-fi with several disconnection issues. 7) The kitchen was too poorly equipped. 8) Cannot visit your friend/whomever who's staying in another apartment because your room key card will not grant you access to other floors than the one you're staying in.