If you are travelling into airport by bus it's perfect across the square. The train station and the bus station are together perfect for that. Breakfast was nice however they only serve strong black coffee from the machine not nice. Latte or flat white would be far more palatable.

Well like I said milky coffee would be nice not strong black. I had to up and down to reception to ask for a kettle for to make a tea. As far as I can tell the kettle tea bags cup should be in the room. And why not put in a biscuit and a little bottle of water it would not cost the earth. These are the things that a traveller really appreciates when there is very little english spoken. I can tell you small things go a very long way and it's not expensive on any hotel.

Breakfast

Comfortable bed and pillows! Enjoyed the breakfast, which had many options. Freindly staff!

Room was a bit boring and basic

Breakfast, rooms, location all excellent

Very expensive drinks at the bar compared to other places

Great lounge are and bar service. breakfast was good too

swimming pool and sauna are definitely not at the same standard of the rest of the facilities. the rooms could be more modern and comfortable

Very child friendly environment, The breakfast was the best. Alot of varieties to choose from and the hotel personal are very attentive to all your needs.

Also very close to the city centre

Friendly staff, clean bedroom and really good gluten free section.

Where were the main light switches!? No bath mat or grab rail.

Fab breakfast, great beds, comfortable room, black out blinds, great location to explore.

Smelly drain in the shower, needs bleach

Very clean and smart public areas. Breakfast always plentiful and staff constantly topping up food. Great choice of foods including for free from and vegan

Standard room is basic. No safe for valuables and room cleaning not standard and had to be asked for! Always queues for the lifts.

nice, busy hotel, very good breakfast

Great location handy for central station and town. Breakfast was well presented and varied with plenty of space to sit down. Room was clean, well decorated and easy to access.

I like the location

The room was noisy (loud fan in bathroom), toilet malfunctioned twice (which was fixed straight away each time), dry gluten free bread and warm orange juice.... but all in all a great stay as it was central

Basic but comfortable room, great bathroom facilities. Really good breakfast. Very convenient location.

Good size room, perfect location and superb breakfast

No tea & coffee making facilities in the room.

the special beds i the room for disabled people

I arrived late at night and hotel’s parking was within Nordstan’s parking. Since Nordstan was closed I had to go out and walk 7 mins to the hotel. in the check out day it was worse. I had lots of luggage and I had to pick up my husband who is having limited mobility from the hotel. so, I went and took my car from Nordstans parking and park it temporarily exactly outside the entrance of the hotel . But it takes 12 mins driving time to do so because Gothenburg center it is how it is and this was the route that i had to follow to comply with the traffic rules. However,when I book hotel parking i expect the parking to be in the hotel or very close. I do not want to spend that much time just to take my car and put the luggage on it!and especially when I travel with someone with disabilities! one more thing : there is a ’troskel’ on the way to get in the bathroom but there is not on the way out from the bathroom, making it difficult when you use wheelchair. Moreover, there is not a button to open the entrance door of the room that is adjusted for the disabled. lf I was not accompanying my husband to open the door, he could not do it himself. I would like to have mini bar or a small fridge in the room as well.

Breakfast and lobby/bar/restaurant facilities were great

Rooms and bathroomscould need to be updated, quite old and worn

Great location, close to center and shopping. Comfortable beds, good breakfast and friendly staff.

Not very good pillows and ventilation in the rooms. Smell of toilet in the lobby/reception area.

room was so hot with no thermostat. couldn’t sleep

The location was good

The furniture needs an upgrade. Both rooms were very cold and no way to turn on heat. The pillows were very bad, my neck still hurts. And I cant say it was super clean.

Service

Equipment