Novotel Citygate Hong Kong

Very convenient location, nice staff. Nice environment

Lack of outlets and the carpet in the room was really dirty

Central & convenient

A long walk from Tung Chung MTR especially since I am using a walking stick

Location. Cleanliness, great staff

Good location being at the start of the Tung Chung MTR line and only 10 minutes from the airport. The hotel is part of the Citygate shopping mall so there are endless shops and restaurants nearby. The shower was ok and the bed, while small, was comfortable enough. The breakfast was ok with quite a big selection on offer and a nice lady cooking omelettes.

It’s very old and way past time for renovation. A piece of gaffer tape was used to seal one end of the carpet in our room. The rooms are very small so no space to do anything other than sleep. The air in the room also felt stale. We paid extra for a premium room with lounge access on the understanding that we would have breakfast but this turned out not to be the case as the lounge only opens from 3pm to 9pm. There was very little of interest food wise but they had Japanese beer on tap and Chinese wine. The Japanese lady in the lounge was very helpful. We stayed for three nights but to be honest one night was be ok while three was too long given the high prices they charge.