It was very clean and there was air-conditioning. The staff were very courteuos.

It is very expensive for the value presented and the bed was quite narrow

We had a room on a higher floor where only 1 elevator comes. So avoid room on higher floor. The rooms where clean . Bathroom are small but well stocked. We reached early but had to wait 1 hour more than the check in time for room. There was a person at the reception that was extra helpful. his name was starting with M (mario or something). He was very very helpful. there is coffee on each floor and cold flavored water in the reception. The reception was very friendly in advising on what to do and where to go.

avoid rooms on the highest floor. only 1 elevator goes there.

location was pretty good but also very congested so i guess it depends on what you’re looking for

way too small for the money

Location, breakfast included in stay and spacious bathroom

it’s close to the main station, just a few meters.

location was great as we had tours booked that left right outside the hotel

nothing

the hotel is a few steps from the train station. a major plus. there is a major tram stop right accross the street. so getting to down town and old town Zurich is a breeze. The rooms are quiet and AC works very well. the maid staff and front desk are very helpful. the beds are pretty comfortable for Switzerland. we highly recommend this hotel. the second time we stayed here. the breakfast was good and reasonably priced for Zurich.

nothing. everything was perfect.

Good room, location, facilities, closed to train station

high cost

Fantastic location, just on the backside of the main train station. Esthetic and renovated hotel/room.

Room not quiet. Very high quality windows which blocked very well the noises from the outside (buses, cars, trains). Unfortunately, the room is not quiet at night which made it harder for me to fall asleep. The floor in the corridor is probably made from wood (covered with carpet) and was creaking when someone walked by the corridor and the inside wall as well as the door do not cancel well the creaking noise at night (during the day no prob).

staff were so kind and helpful. they gave us great recommendations and helped us find places. the breakfast was very good with lots of options and the people running it were very nice and kept it clean and food refreshed. rooms were comfortable. so convenient to transportation and walking places.

nothing really to dislike. it is not called Fred hotel on outside - it is Walhalla. so that was a bit confusing at first.

it’s really near the train station and v convenient with big luggages. the tram to city was right outside the hotel as well.

pillows were a little flat but bathroom was clean

Location, size of the room and staff at the reception. They provided umbrellas which were quite handy during the rainy days.

The lady in the breakfast room room was rude and loud. She gave an expression that she did not want to see you there and wanted to leave the breakfast room as soon as possible. The bed was very uncomfortable. I don’t know why they put two single mattresses on a double bed with a wide gap between them.

everything

nothing

convenient location, clean & spacey room

staff attitude at breakfast place was rude

comfy beds and large room especially for Zurich. very close to trains. soundproof. coffee machine on every floor

GOOD LOCATION FRIENDL STAFF GOOD BREAKFAST

Terrific breakfasts, friendly staff, comfortable room, very close to central station, they even stored our extra suitcase for free while we travelled for a month. We've tried a few hotels in this area and now will keep coming back to this one whenever in Zurich. It's not fancy but has everything we need for a short stay.

clean, renewated rooms, very center, good breakfast. we were very comfortable with our baby.

rooms a little bit small

the location is perfect room size is good they renovated the hotel and still the work is on progress.

I have found so many mosquitoes inside my room and I am allergic to that bathroom curtain is not practical reminds me of ICU style

They are doing a major renovation but standards didn’t drop. Comfortable room, great breakfast, great location convenient location close to train station, friendly and helpful staff.

nothing