you could not ask for a nicer, more helpful staff! Location is absolutely perfect, 5 minute walk to station and perfectly located to shopping and the CityWalk!

Comfortable bed, great pillows, friendly staff and a good shower.

The cost

location, very comfortable beds and staff were excellent particularly Sabrina and Patrick over New Year.

This hotel is a hidden gem, near transportation and sight seeing. The hotel was clean and cozy and the staff was exceptionally helpful, especially Ivan at the front desk. We are planning to come back next Christmas.

Location was great. But staff, particularly Ivan, was incredible. Ivan was so helpful over and over again and really helped make our stay wonderful. He and his female colleague that was working on New Years Eve in the evening were wonderful. There was also a maid there from Portugal that spoke Italian as well and she was extremely helpful. I didn’t get a chance to find out her name but we had an issue and she went above and beyond to help us take care of it. Grateful to all for such a wonderful stay. One of the best we’ve ever had.

Nothing

The location was great, right in old town. The bed was comfortable. Nice modern bathroom

Parking and breakfast are too expensive.

Hotel is steps from the central station on a pedestrian street with many shops. Great room facilities and friendly reception. Walking distance to old city highlights

best location, friendly staff, room is spacious and modern, reasonably priced

very good location, friendly staff, clean room. would definitely stay there on my next visit

was happy with everything

location

Perfect location (near train station), perfect room and very comfortable bed, and the lady staff attending to us was very nice and helpful

The room was tidy and size was enough to stay for two person for single night. The location was closer to the main railway station than I expected.

Great location. Walkable distance to and from the train station.

Great location, right in Old Town. Comfort double room with nice balcony (on 4th floor - it's advisable to request this in advance). Spacious bathroom with huge shower. Comfy bed with memory foam pillows. The coffee machine, kettle, bar fridge, safe, aircon, and WiFi are all great. Friendly staff. Parking a short distance away at Metro for CHF20/night - easy to park there and take the elevator to street level, which comes out very close to hotel (better than negotiating the restricted access one-way roads around the hotel). Plenty of places to eat and explore in the area.

Location from the train station excellent. Good directions from staff on how to navigate from train to hotel. Mrs. Lake at the front desk was cheerful, friendly and very helpful with directions to places in town we wanted to visit. Included Breakfast was good. AC worked well and was needed. Free public transport was very helpful. Room was ready even for our early arrival.

Slippery bathtub

modern and very clean rooms. location was in old town and beside train station. breakfast didn’t have a lot of selection though but decent enough.

only one elevator so there’s a bit of wait.