Lage, Art des Hotels, frrundliches Personal.

Musste für meinen kleinen Yorkshire Terrier Fr. 45.00 bezahlen. Es gab kein Kissen, kein Wassernapf und auch keine Leckerli. Auch wir Gäste erhielten kein „Begrüssungsgoodie“. Essen und Trinken mussten wir in der Lobby da wir unseren Hund nicht mitnehmen konnten - nicht mal auf die Terasse.

服务很好 地理位置优越 房间很舒适 风景很美 。

Clean

I pay in advance for my booking but they charge 1500 chf as deposit and it was real transaction fees as the bank told me by sms and I informed them that it was real transaction but they ignored

Great location, staff were very very nice

It felt like the building was a little run down. Carpet in the room which didn’t feel so hygienic, shower head kept changing position, plenty of water power with cold water but when you turn the warm water on the all of a sudden the power is not great. Finally, the air conditioning makes a noise. Not very loud but constant throughout the night so for light sleepers it is difficult to sleep.

Beautiful hotel in a prime location overlooking the river, with excellent service from very helpful staff. The room was in immaculate condition and very well appointed with a number of extras such as fruit and chocolate as well as binoculars to view the landscape.

Nothing.

Great location, friendly staff and facilities generally very good.

Water hammer in the pipes made sleeping quite difficult. The hard floor furnishings made for a noisy stay but I understand they're easier to clean.

Great location, fantastic staff and beautiful building. We had a room with a fantastic view of the river passing through old Bern.

Breakfast buffet was minimal but still priced over 40+ euros per person (we passed). Room configuration was odd with shower and bidet and big sinks/counter in a completely separate room from toilet and small sink. Very expensive (roughly 750 euros a night). During our stay Bern was celebrating 175 years of their constitution and nearby office buildings plus of course this hotel was open to the public. This meant crowded lobby and lines to even get into our own hotel.

Luxurious common areas, comfortable room with balcony and fantastic view to Aare river, extremely polite and engaging stuff, great location

Nothing