Location..close to the station. Comfortable and courteous staff. Good breakfast spread. Amenities in room very nice.

N. A

just was missing sometimes the stuff during the breakfast or in lounge bar on the evening...

Hotel slippers and robe always tell me a good hotel

Room was very small for a suite

Lovely hotel, very well equipped rooms.

The beds were very comfortable and amenities provided were great. The staff were exceptional, and their knowledge of local wines and food was fantastic. The water station and jars of sweets and fruit in reception was a really nice touch too

At night there can be some dubious looking characters not far from the hotel but it is a city which all cities experience.

Location Clean

The room had strong drains smell Pillows and bed not comfortable at all

Rooms were welcoming…..close to the bahnhoff, restaurants, city centre, nice serene partners by. Staff were very polite.

Breakfast too expensive

Location was good Staff were very helpful & friendly It was very clean Breakfast spread & choice was excellent

Nothing

Staff

Rooms

location

they only provide you with complimentary water once, and the air conditioning is timed and only works for a few hours throughout the day.

- good room size, comfortable beds - reasonably close to Duomo and other places of interest; also really close to one of the gardens/ public park - plenty of restaurants close by - decent breakfast spread

- hotel personnel could have been better: (i) super slow check-in; (ii) issues with breakfast add-on- which was not communicated to the staff at breakfast, and who were not interested in resolving the issue;

Perfect location, very helpful and friendly staff, spacious and comfy rooms

Nothing. Everything was perfect.

Really modern and clean hotel. Staff are really friendly and happy to help with anything.

Location is a bit out of the way

everything the location the friendly staff

the bathroom could’ve been cleaner as am a bit picky also it was very clean compared to other places

Great location. Breakfast and main bed really good. Staff friendly. Great stay!!

Sofa bed really noisy, the hotel should renew it.

The property is very well situated. Between the train station and the shopping area and historical sites. NH Collection is always my first choice when booking a hotel in Europe, I never go wrong with them. The hotel staff was very accommodating and allowed us to stay an extra night after we changed our minds about leaving the area so soon.

Good location in relation to tourist needs, close to the Dome and the train station, nice and clean room. Tasty food at the hotel restaurant.

Very cold in the room. At night it was 1-3 degrees and we had no heat in the room. The reason - the heat was turned off in entire hotel. It is inadmissible to sleep in the cold! A friend caught a cold because of this.