Hotel Leonessa

Friendly staff, who accomadated us adter a long drive. Nice breakfast with a lot of choices on the top floor, with a view on the Vesuvius

The new furniture, the kindness of reception and shuttle driver, good housekeeping, safe neighbourhood. I appreciate all they did for me.

So noisy and in addition almost every night! From 5 nights, 4 nights were sooo noisy till 02:30. From guests of the restaurant and bar in the hotel. They have an advantage than hotel's guests and they make some noise after midnight. It is really difficult to sleep after whole spent day in Naples.

Locatie en eten

Nvt

Nothing except leaving this hotel.

Check in was a hassle from the start. Front desk clerk was rude, aloof, unhelpful and had a very bad attitude. Our room was on the third floor and this hotel does not have an elevator. What 4 star hotel does not have an elevator? Photos on booking.com hotel listing were very deceiving and made room appear much larger than it actually was. This hotel is 2 stars max. Luggage needed to be wrestled with on several very narrow, steep and winding sets of stair cases leading up to the room. Stairs were very dangerous to guests hauling large luggage. There were no lights on at all on the staircases or in the small narrow hallways. Again, very ridiculous and dangerous. This hotel was more interested in saving electricity than it was about guest’s safety and comfort. The stair cases had to be entered through a door that led into a very noisy, crowded and chaotic cafe. Very weird and inconvenient set up. The hotel room was so small that there was no space for luggage or any space whatsoever to move around. The bathroom was even smaller, with the shower out in the middle of the room. Only one set of towels were in the room on arrival and one cheap plastic cup. Again, hardly a 4 Star experience. The room and bathroom were clean. No coffee available whatsoever for guests leaving early for Naples Airport. Spend your money somewhere else. This hotel was not worth over Euro 200 to stay here. Hotel restaurant staff barely waited on us and provided horrible service. Food was mediocre and not worth the price. All staff in this hotel and restaurant have bad attitudes and could care less about guests. Not a good experience. At all.