my room was on the 4th floor facing the lake, the only nice thing about it was the view.

i had to keep my windows tightly shut due to the loud traffic and people noise past midnight. Furnishings are very dated, the sofa was worn down and dirty looking.I had to put a towel down so I could sit. Plastic chairs and railings on the terrace had cobwebs everywhere. The plastic grass rug on the floor was dog eared, frayed and bunched up. The linens smelled of artificial scented detergent. It gave me a headache. Wi-Fi very spotty.

All of the staff were very kind, especially the young woman who seemed to work everywhere in the hotel. Her English was the best of those working and also assisted with travel info for us for our departure route.

The wifi was an issue when we arrived and was sporatic after. Good reception on ground floor. Only 50+ mbps

Perfect location just at the lakefront. Spotlessly clean. Professional service.

A hotel with little charm. A bit noisy. The shutters in our room were dysfunct, half open and could not be moved. A bit overpriced.

the breakfast and the room on the top floor (4th floor) w a huge balcony at the corner and overseeing the lake - the room in the city.

Great view on the lake and extremely helpful and welcoming staff!!!!!

Good location, clean.

Basic standard. Met expectations but nothing special.

We had confirmation via an email from the hotel through Booking.com on August 7th at 20:40hr. that we will have a double room with the lake view. When we arrived after 300km drive, we were given a triple room with a noisy street view. I complained to the hotel manager- he was rude and said you got what you booked and you should be careful what you book. If we had known in time before leaving Switzerland, we would have booked somewhere else.

See above