Me gusto mucho mucha las habitaciones, restaurants, gym excelente super completo, atención del personal, ubicación, precio, en todos aspectos completo.

Me gustó todo..........................................................................................................................................................

close to everything, beautiful pool and great service

Limpio, personal muy atento, camas cómodas.

Faltan opciones en el desayuno para personas que no toman leche de vaca

Sauna was great. Although it needs better instructions on how to activate steam in the cabin. Pool area is very private and well decorated.

Water in the pool only till 90cm Additional costs for espresso at breakfast (really?? In a 5-star hotel 🫣) Waffles at breakfast were dry. Not fresh. Supermarket quality. Not all food was good. You really have to check/taste.

Great location, amazing service, spacious parking, overall I had a good experience I think I'll stay here again for my next trip to Lima.

espaço

ar condicionado não funcionando, solicitado a recepção já no 1 dia, e nenhuma providência tomada, mínimo era ter nos trocado de quarto mas nada resolvido

Ótima localização e ótima estrutura do hotel e dos quartos. O hotel ainda possui dois ótimos restaurantes.

La atención del personal maravillosa. Los caballeros de seguridad en la entrada todos muy serviciales.

La habitación que nos dieron tuvo varios problemas: no funcionaba el aire acondicionado, no funcionaba la tina , no funcionaba la secadora de pelo. Al final nos dieron una habitación nueva y que estaba muy bien, pero cuando uno va a pasar una noche en un hotel de fin de semana el tiempo es corto y este tipo de situaciones hacen que la experiencia ya no sea la misma. El desayuno estuvo bueno y en general el hotel tiene excelentes instalaciones y es lindo, pero para un 5 estrellas , NO pueden pasar estas cosas

Room smelled of mould

Idem

The breakfast was excellent

The room we initially got was awful. It was super humid probably due to some issues with the bathroom.

Super good location. Delicious breakfast. Very helpful staff. Our first room was damp and smelt earthy like a cellar. After complaining we quickly received another room.

Nice overall

I did not like that my wife's white robe/pijamas were missing which for sure ended up with the linens and towels hours before our check out and it was impossible that this garment was nowhere to be found. Not really a nice experience

Room and entire hotel were so clean and tidy. Thanks to all staff who keep helping there.

A welcome and professional reception, good restaurants and the breakfast was excellent. We also liked the cookie upon arrival!

The rooms didn’t match the rest of the building - it felt quite tired, dark and outdated. The windows were quite dirty.

Guests lured into overpriced breakfast buffet.

clean, very housekeeping, people are awesome

was very traditional and decorated well large comfy bed. excellent staff and friendly food very good too

nothing

location, lobby and restaurant

kind of old, the shower, the AC was really loud

falta de toallas en la piscina y secado de piso

location

the pillows