The warm welcome from the staffs, the location of the hotel was perfect, just at the entrance of the medina. Very close to the mainroad, 3 mins walk from the drop off point by the mainroad. The hotel contacted us and sent a porter. Very good communication from the beginning so we had no difficulties to find the hotel exact location. Smooth check in and check out and very attentive staffs. We really feel like home. The breakfast was delicious. We requested omelette, since we had eaten boiled eggs for weeks. The staffs made for us. Pleasant. The view and the ambiance from the restaurant was perfect! The rooms was nicely decorate, comfortable, and amazingly clean. We had two rooms across each other with the living room in between. Pleasant stay! Also we had a nice quick tour in the medina arranged by the hotel. A good choice to stay in Fez, if you want to get around medina.

None about the hotel! Just the public car park is a bit further if you drive, but it is like that in Fez medina. Overall public car park was safe.

Tout le Riad la cuisine et le personnel aux petits soins

beautiful rooms, very peaceful but no facilities really

one of the male staff was really rude when we arrived for dinner and we had to wait 40 minutes just to get a soft drink and over an hour for dinner. Food was fine though when we finally received it.

Great authentic decor throughout. Interesting rooms. Amazing roof terrace for restaurant and breakfast. Lovely staff.

The staff were very friendly and helpful. We were offered a complimentary upgrade and invited to meal at the lovely restaurant overlooking the Medina.

The breakfast service was slow and although the food was good, it was mainly a variety of breads.

This Riad was stunning, my sister and I stayed for 4 nights and everything went amazing, our room was perfect and super spacious, the staff were all so kind and ready to help with everything. We choose this Riad mostly because of its view from the terrace, that is breathtaking and perfect for pictures ;), on the terrace is also served an amazing breakfast (included in the price), and eventually you can choose to have dinner there in the evening by choosing from several options of menu.

everything was perfect but just for information for who wants to go: the dinner at the restaurant is pretty expensive for the standard prices of the city (ca 280 dirhams = 28 euros per person) luckily my sister and I sleep everywhere and we are not disturbed by anything but for who is very sensible to noises and the mattress quality, this Riad is not the best. At least from our room you could hear a lot of noises that were happening inside the Riad, especially early morning when people start waking up, and the mattress wasn't the best to sleep on. beside this two little things nothing else to add :)

a magia do local a simpatia de todos .

o calor.

Very welcoming and friendly staff.

The property was under renovation and was not ready as a matter of fact to receive guests.