unfortunately we were sent to a room that hadn't been cleaned so had to go back to reception to get another room sorted, and we were put on the 6th floor with no working lift.

The staff were very friendly & very helpful, you couldnt fault them. Asked if we wanted fruit as we missed breakfast. Offered us tea when we arrived.

The parking outside the hotel, as they said cars had been broken into. So we used the ncp car park behind the hotel to find that was used by people taking drugs on the stirs we had to walk down to get out. The bar didn't seem to be open at all and so as no one was using it, it felt like you were the only people actually staying there. The bar was n't open at all and so it felt like we were the only ones in the hotel as there was nowhere to go and be other than your room. Also there was make up on the bottom of the duvet that was tucked under so we didnt see it until the day after when we made the bed. didnt mention anything as we had to leave early anyway so it wasnt a problem anymore

Room was spacious and clean

Towel was dirty and I found a hair on towel Thankfully their was a spare towel in room

We asked at reception and was given all the items we needed, toilet roll, additional towel, and handsoap. The bed was huge and comfy. The breakfast was good. For the price of the room you really can't complain.

On arrival we were told 1 lift wasn't working and the other one was ' going very slowly ', so we used the stairs. We went in our room and only had 1 towel for 2 people, 6'ish' squares of loo roll, and no handsoap.

Generally, tired and in need of some investment but good location for city centre. Also helpful staff.

Breakfast poor. Grey egg, not many beans in the sauce, rather poor quality. Comfortable large room but no mattress cover or pillow covers. (Surely a basic requirement.) We went down to have a drink, not open.

Great location. Can do with More choices of food for breakfast

Spacious room

Nothing particularly - just a basic bed for the night.

Very basic hotel with irritating habit of trying to force everything online. (2 or 3 texts asking me to checkin online before arriving and almost the same number asking me to review it afterwards - one before I'd even checked out!). Just trying too hard for what is basically a bed and a simple breakfast (it was served cold). Will not be returning.

Good location Car parc close by Day of departure friebdlt staff aldo frirbdly stagf at breakfast

An unfriebdly welcome Bare rooms, although clean it looked run down