The decor was exceptional great staff service

Nothing

Was okay

Aircon didn’t work

The sofa bed was unbearable! You just sunk and fell through the bed as you lay on it. So uncomfortable!

Perfect for a night before flying A little walk from the airport/train

Good location and clean accommodation

The family room was too cramped for a party of four.

Room was nice, food and staff good.

Nothing

Everything

Very close to NEC. Very Quiet.

Little diversity and low food quality for breakfast. For a stay of 3 adults, they gave us a room where the third bed was a sofa. When lying down, the bed structure folded, forming a V shape. It is not acceptable for this situation to have happened given the price we paid. I do not accept it for a 5-night work stay. I complained, and they moved us to another room. The curtains were full of dust.

Very short walk to the train station and the little train going to the airport. Cold breakfast is set out early and we were able to go down and get a cup of tea and a bit to eat before going as it was an early flight Lots of parking available

For an airport stay every was fine

Overnight stay before flying out . Good breakfast available.

Close to the airport and the NEC fair ground. Just 10 min train from the city centre

Very clean room, comfortable beds and nice bathroom. I spent majority of my stay working at the NEC for a work event, so my hotel room was much needed comfort after a long day! Would highly recommend staying here if you need to be near the NEC.

Nothing to complain about.

Brilliant hotel. The staff were so friendly, we went to a restaurant which was suggested by a member of staff, which was exceptional food. The bed was massive and extremely comfortable, the bathroom was a good size too and clean. It was within easy walking distance to where we needed to go and the parking was a reasonable price. We will be staying here again!

Close to NEC

Toilet button was broken

I loved the room. and stufff was very comfortable.

Excellent meal served by great team

Noise of traffic at night a little annoying

location and parking space

I would have love to see Chanel 65 on the television

Clean safe friendly superb location

Prices edging up

Food in restaurant was nice. Comfy beds. Clean rooms.

Slow service

located well, clean, friendly staff

air con didn’t work in our room it was either artic cold or blistering hot

Location close to nec walking distance

Price of drinks

Didn't like it

The taste of the food