Holiday Inn Beijing Deshengmen by IHG

Das Hotel befindet sich in einem Wohnviertel, entfernt von Touristenfalle, sehr angenehm. Das Personal ist äußerst freundlich und hilfsbereit. Wir haben am Abreisetag unsere Tasche mit dem Geld nicht finden können. Ich habe mich bei der Rezeption gemeldet, der Manager Herr Yan Chen( Corey), hat sofort darauf reagiert und versuchte uns zu helfen durch Kartenlesen. Zum Glück lag die Tasche in einem unseren Rucksäcken drinnen. Wir sind so dankbar, dass Corey so professionell und hilfsbereit gehandelt hat und mit Herzen und helfen wollen. Vielen Dank! Immer wieder buchen wir dieses Hotel, wenn wir in Peking unterwegs sind.

Property was excellent … only minor issue we felt for AC it was extremely slow eventually the staff support and gave a standing fan

Hotel is neat and clean and front desk very cooperative

Staff were great, very helpful

Restaurant was overpriced, ate elsewhere

The staff members were generally kind, polite, and attentive. On a rainy day, they kindly provided raincoats to guests, and they even prepared a lovely small cake for a birthday, which was a very sweet and memorable gesture.

Cigarette smell & outdated rooms: Upon check-in, our initial room had an overwhelming smell of cigarette smoke, so we requested a room change. While the staff accommodated us, the second room still had a lingering smoke odor, and overall, the facilities and interior felt quite old and dated. Location & transport: The hotel sits on a busy main road, but there are very few restaurants within walking distance, forcing us to take taxis for most meals and outings. Public transport is not very convenient either—it takes more than 20 minutes to walk to the nearest subway station. Breakfast: The breakfast price felt far too expensive for what was offered.